Member Concierge: Luxury Club Front Desk Specialist

Club Rugby; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Complimentary Third Space membership

Service Academy enrolment

Job summary

Third Space is seeking a Member Concierge to be at the heart of our member experience, delivering exceptional first and last impressions every day. This full-time role offers a welcoming, high-performing environment with world-class training and clear pathways for progression.

You’ll join a team that values outstanding service, with an annual salary of £30,784, complimentary Third Space membership for you and one other, and enrolment onto the Third Space Service Academy from day one.

Qualifications

• Passion and commitment to five-star customer service.
• Remain calm under pressure as first contact for members.
• Flexibility for early/late shifts (05:00–23:00), weekends.
• Excellent interpersonal and English communication.
• Self-motivated, enthusiastic team player.
• Growth mindset and desire to learn and progress your career.

Skills

Five-star customer service

Interpersonal skills

Written & spoken English

Team player

Flexibility

Job description

Third Space is seeking a Member Concierge to be at the heart of our member experience, delivering exceptional first and last impressions every day. This full-time role offers a welcoming, high-performing environment with world-class training and clear pathways for progression.

You’ll join a team that values outstanding service, with an annual salary of £30,784, complimentary Third Space membership for you and one other, and enrolment onto the Third Space Service Academy from day one.