Meetings & Events Coordinator

Marriott Manchester Victoria and Albert Hotel; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a prestigious hotel as a key player in the Events Management team. You will handle bookings for meetings, weddings, and corporate events, ensuring exceptional customer service. Ideal candidates are proactive with strong organizational skills and a focus on quality. Enjoy a welcoming work environment and many benefits including discounts and performance rewards.

Benefits

Meals & refreshments on duty

Uniforms

Performance-based incentives

Discounts across Marriott hotels

Recognition programmes

Qualifications

• Experience in sales and event management is essential.
• Strong team player with proactive and independent working style.
• Excellent organizational and multitasking skills required.

Responsibilities

• Accurate administration of all Meetings, Events, Weddings & Group bookings.
• Interacting with clients and converting enquiries into sales.
• Coordinating final details and payments prior to events.

Skills

Customer service

Organizational skills

Multitasking

Attention to detail

Sales experience

Job description

About us:

As the #1 leader in hospitality worldwide, Marriott International has over 8,100 hotel properties and 30 top hotel brands. Operating in 133 countries and territories, we offer unmatched opportunities for career growth and development.

Manchester Marriott Victoria & Albert Hotel, a striking Grade II listed building in the vibrant Spinningfields District, features 148 stylish rooms and suites with modern amenities. The V&A is home to Chop & Plant, a casual dining destination with a focus on local, sustainable ingredients. We offer flexible event spaces, including outdoor terraces, small boardrooms, and banqueting for up to 200 guests.

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Benefits include:

• Meals & refreshments on duty
• Uniforms
• Performance-based incentives
• Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide
• Recognition programmes

What you will be doing:

• Accurate administration and control of all Meetings, Events, Weddings & Group bookings.
• Taking enquiries and converting them into sales.
• Interacting with clients through show rounds and fam trips.
• Adhering to policies regarding enquiry handling and contracts.
• Keeping all files updated and managing diaries to maximize sales opportunities.
• Coordinating final details, payments, and requests prior to events.
• Following company credit policies to ensure revenue collection.
• Maximizing room hire potential with seasonal strategies.
• Identifying new business leads for the Director of Sales.
• Maintaining high product knowledge of the hotel and competitors.
• Communicating any information impacting profitability to the Events Manager.
• Following up with guests to measure satisfaction and improve service quality.

What we are looking for:

• A warm, genuine individual who enjoys putting people first.
• A strong team player who is proactive and independent.
• Customer service and quality-focused with attention to detail.
• Excellent organizational and multitasking skills.
• Experience in sales and event management.
• Desire to grow and develop within the company.

Marriott International is an equal opportunity employer, committed to diversity and inclusion, and non-discrimination on any protected basis.