Meeting & Events Coordinator

Village Hotels; Warrington; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and dynamic company as a Meeting & Event Sales Coordinator, where your passion for sales and exceptional hospitality will shine. You will engage with a variety of clients, ensuring their needs are met while driving hotel profitability. With a focus on teamwork and a can-do attitude, you will help create memorable experiences for guests. Enjoy a fun and inclusive environment with numerous benefits, including health and wellness memberships, discounts, and flexible working hours. This role is perfect for someone who thrives in a lively atmosphere and is eager to make a positive impact.

Benefits

Complimentary Health and Wellness Membership

Discounts on overnight stays

Friends and Family discounted stays

50% discount on Food and Drink

30% discount at Starbucks

Excellent training programs

Well-being and healthcare benefits

Flexible working hours

Reward and recognition schemes

Company Pension and Life Insurance

Qualifications

• Imaginative and capable of identifying new business opportunities.
• Strong attention to detail for contracts and quotes.

Responsibilities

• Handle inquiries and event details for meetings and events.
• Promote services and conduct show-arounds for guests.

Skills

Sales Skills

Customer Service

Attention to Detail

Teamwork

Commercial Acumen

Job description

As our Meeting & Event Sales Coordinator, you will understand what it means to deliver exceptional hospitality and will thrive on exceeding guest expectations. Your primary focus will be on our Meetings, Events, and Groups business, handling a variety of clients from inquiries and event details to billing and record keeping.

In some hotels, we have launched V Works, our co-working business centre. Can you sell the vision of a collaborative working space? You will impress customers with excellent service and grow our customer base by identifying new leads and converting inquiries into members. With a great personality and a passion for sales, you will offer guests appealing options while ensuring hotel profitability.

You should be highly attentive and capable of maintaining consistent standards. A can-do attitude is essential. Teamwork is key in this industry; you should be a strong team player willing to assist wherever needed.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 annually.
• Discounts on overnight stays at Village Hotels, starting from £35, with options for breakfast and experiences with friends.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink at Village Hotel Pub & Grill, on or off shift.
• 30% discount at Village Hotel Starbucks stores, on or off shift.
• Excellent training through Rising Stars and Talent Academy programmes, including Mobile Gaming training.
• Discounts and cashback on High Street Brands and Supermarkets.
• Well-being and healthcare benefits, including mental health support and days off.
• Financial wellbeing support via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• Flexible working hours and a fun, inclusive environment with team events.
• Reward and recognition schemes, milestone rewards, and incentives.
• Electric car salary sacrifice scheme, birthday off, and health plans.
• Community engagement events and enhanced maternity/paternity benefits.
• Company Pension, Life Insurance, and other benefits.

What we need from you:

• Be imaginative, identify new business opportunities, and stay aware of local developments and competitors.
• Pay attention to detail, ensuring contracts and quotes are accurate.
• Understand guest needs, conduct show-arounds, and promote all our services.
• Demonstrate strong commercial acumen to ensure appropriate staffing and drive conversions.