Meeting & Events Supervisor

LGH Hotels Management Ltd; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading company in the hospitality industry seeks a Meeting & Events Supervisor to manage social banqueting and special events at Crowne Plaza Birmingham. This role involves planning, executing, and coordinating with suppliers while ensuring excellent customer service and revenue maximization. Ideal candidates will have hospitality experience and strong people management skills.

Benefits

Employee discounts on hotel rates

Access to employee room benefit programme

Shopping discounts

Free legal & money advice

Counseling sessions

Free meals on duty

Wellbeing support and resources

Qualifications

• Previous meeting & events experience, preferably in hotels.
• Strong people management skills.
• Excellent communication and sales skills.

Responsibilities

• Plan and execute social banqueting and special events.
• Identify customer needs and tailor solutions for events.
• Coordinate with local suppliers and develop proposals.

Skills

People management

Communication skills

Sales experience

Time management

Education

Experience in the hospitality sector

Job description

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Crowne Plaza Birmingham NEC

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The Opportunity

Are you great with people? Highly collaborative? A problem solver with a keen eye for detail? This could be the perfect job opportunity for you!

What You'll Do

As a Meeting and Events Supervisor, you'll be involved in all our social banqueting, weddings, Christmas, and seasonal special events inquiries.

• Plan and Execute: Proactively schedule site visits and hotel show rounds (including virtual ones) to convert inquiries into bookings.
• Understand Needs: Identify customer needs and provide tailored solutions to match our hotel products and services, ensuring maximum revenue from events and weddings.
• Network and Coordinate: Develop and maintain an extensive network of local supplier contacts and internal stakeholders to facilitate seamless event coordination.
• Create Proposals: Produce detailed and accurate proposals for local event bookings, ensuring clear and consistent communication.
• Upsell Solutions: Proactively upsell solutions to enhance the event experience and maximise revenue
  
  

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking
  
  

Ideal Candidate

• Previous meeting & events experience within the hospitality sector, preferably within hotels but will consider other relevant experience
• Great People management
• Excellent communication skills
• Sales experience
• Excellent time management experience
  
  

Hotel

The Crowne Plaza Birmingham NEC is a remarkable 242-room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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