Meeting & Events Coordinator

Old Swan & Minster Mill; Curbridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charming country inn in Curbridge is looking for a Meeting and Events Coordinator. This role focuses on creating memorable experiences for guests through efficient event coordination and relationship building. You will liaise with both clients and hotel teams, managing events from planning to execution. The position welcomes applicants regardless of experience; the emphasis is on a positive attitude and willingness to learn. A competitive salary, service charge, and various benefits including discounts at hotels are provided.

Benefits

Service charge shared among team

25% off food & beverage

Amazing staff rate for hotel stays

Employee Assistance Programme

Qualifications

• No specific prior experience required, personality and attitude are key.
• Ability to build relationships with returning guests.

Responsibilities

• Ensure smooth running of events on the day.
• Reply to emails and calls quickly to secure bookings.
• Attend weekly operations meetings.

Job description

Come and join our team as a Meeting and Events Coordinator and let your passion and personality shine Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Meeting and Events Coordinator, you will work closely with both the front of house and back of house team, to ensure our guests not only have a wonderful time, but also make memories to last a lifetime. We welcome applications from candidates with no experience, as this role is all about personality and attitude, we can teach you the rest.

• We never want to miss out on potential bookings, so it's important you reply to emails and calls as quickly as possible.
• Everyone needs to know what's going on when we have events taking place, so you'll need to make sure our teams receive detailed function sheets.
• We get a lot of returning guests, so you'll build great relationships with them.
• You will be one of the main points of contact for both the client and hotel team on the day of weddings and ensuring the smooth running on the big day.
• Many of our guests are here for special occasions, from weddings to corporate events; we want to ensure every single one leaves, wanting to return.
• You will attend weekly operations meetings.
• We are one team, so we will all muck in from time to time, helping each other across departments. Consisting of both a quintessentially country English Inn, and a modern riverside hotel,
• We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of £150 a month (close to £2000 per year) over and above base pay for a full time employee.
• Competitive pay – we are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop – our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us – our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply (or apply the normal way, whichever works best for you!).

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.