Meeting and Events Manager

Baxterstorey; Greater London; On-site; GBP 41,000 - 50,000; Full time

Job summary

BaxterStorey in London is seeking a Meetings & Events Manager to lead a team of five across two busy locations, overseeing planning and delivery of meetings, conferences, hospitality events and client functions.

You'll work closely with clients, operations teams, chefs, suppliers and stakeholders to ensure every event meets the brief, budget and expectations, from enquiry through to post-event review and continuous improvement.

Qualifications

• Experience managing corporate meetings and events in hospitality/venue settings.
• Experience leading and developing a team.
• Strong organisational skills to manage multiple events simultaneously.
• Confidence working with clients and stakeholders at all levels.
• Experience managing budgets, forecasts and event costs.
• Practical, solution‑focused approach under pressure.
• Focus on delivering excellent service and strong financial results.
• A passion for creating great customer experiences and sustainability in events.

Responsibilities

• Lead a team across two London locations to plan and deliver meetings, conferences, and hospitality events.
• Collaborate with clients, operations teams, chefs, suppliers and stakeholders to meet briefs, budgets and expectations.
• Own the event process from inquiry to delivery and post‑event review.
• Balance multiple priorities, support your team, and drive continuous improvement in customer experience and commercial performance.

Job description

At BaxterStorey, we believe great hospitality has the power to bring people together. We partner with clients to create workplaces where food, service and experiences help people feel connected, valued and inspired.

Job Description

Meetings & Events Manager, £45,000 per annum, depending on skills and experience

This is a great role for someone who enjoys building relationships, leading teams, and delivering memorable events. You'll be responsible for making sure everything runs smoothly, from small internal meetings through to large conferences and client events, while providing first-class service and experience for our clients.

A bit about the role

As Meetings & Events Manager, you'll lead a team of five across two busy London locations, overseeing the planning and delivery of a wide range of meetings, conferences, hospitality events, and client functions.

You'll work closely with clients, operational teams, chefs, suppliers, and other stakeholders to ensure every event is delivered to a high standard and meets the client's brief, budget, and expectations. From the initial enquiry through to event delivery and post-event review, you'll take ownership of the whole process.

This is a busy, hands‑on role where no two days are the same. You'll be balancing multiple priorities, supporting your team, solving problems as they arise, and continually looking for ways to improve the customer experience and drive commercial performance.

Qualifications

What we're looking for

• Experience managing and delivering corporate meetings and events in a hospitality or venue environment.
• Experience leading and developing a team.
• Strong organisational skills with the ability to manage multiple events at the same time.
• Confidence working with clients and building strong relationships with stakeholders at all levels.
• Experience managing budgets, forecasts, and event costs.
• A practical, solution-focused approach with the ability to stay calm under pressure.
• Good commercial awareness and a focus on delivering both excellent service and strong financial results.
• A passion for creating great customer experiences and constantly looking for ways to improve them.
• An understanding of sustainability and how it can be incorporated into event delivery.

This role would suit someone who enjoys taking ownership, leading from the front, and being part of a team that delivers exceptional events every day.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.