Medicines Optimisation Pharmacy Technician

Hywel Dda University Health Board; Haverfordwest; On-site; GBP 26,000 - 34,000; Full time

Job summary

Hywel Dda University Health Board seeks a Pharmacy Technician to join the Primary Care Medicines Optimisation Pharmacy Team, delivering high-quality patient care and medicines optimisation across primary care.

You will analyse prescribing data, contribute to service improvement, develop SOPs, and work with stakeholders to ensure safe, effective medicines use.

The role supports education and training for healthcare staff, with a proactive approach to innovation within a multidisciplinary team.

Responsibilities

• Support delivery of medicines optimisation priorities across GP practices.
• Collaborate with practice staff, community pharmacies, patients and other professionals to implement initiatives.
• Contribute to medicines management education and training for staff.
• Promote best practice and workforce development to improve patient care.

Job description

Job Overview

We are seeking a highly motivated and enthusiastic Pharmacy Technician with exceptional attention to detail to join our Primary Care Medicines Optimisation Pharmacy Team. This is an exciting opportunity for an individual who is passionate about delivering high-quality patient care, committed to improving medicines optimisation, and eager to contribute to the continued development of pharmacy services within primary care.

The successful candidate will possess excellent communication and interpersonal skills, strong organisational abilities, and the initiative to work independently while contributing effectively as part of a multidisciplinary team. A proactive approach and a commitment to innovation will be key, as the role offers the opportunity to help shape and advance the contribution of pharmacy technicians within primary care services.

As part of the Medicines Optimisation Pharmacy Team, you will play a key role in supporting the delivery of the Health Board's strategic workplan. This will involve analysing prescribing data, contributing to service improvement initiatives, developing and reviewing standard operating procedures, and working collaboratively with a wide range of stakeholders to ensure the safe, effective, and efficient use of medicines across primary care settings.

Main duties of the job

Key Responsibilities

• Support the delivery of Health Board prescribing and medicines optimisation priorities across GP practices.
• Work collaboratively with practice staff, community pharmacies, patients, carers, and other healthcare professionals to implement agreed initiatives.
• Contribute to the planning and delivery of medicines management education and training for pharmacy professionals, healthcare professionals, and support staff.
• Promote best practice and support workforce development to improve patient care and outcomes.
• Communicate effectively with patients, carers, colleagues, and multidisciplinary teams, adapting your approach to suit different audiences and settings.
• Present complex medicines-related information in a clear, accurate, and accessible manner.
• Support patients and carers to make informed decisions about their care and medicines.
• Act as an authorised witness for the destruction and disposal of controlled drugs, ensuring compliance with legislation, governance requirements, and organisational policies.
• Work independently with minimal supervision, taking responsibility for assigned work programmes and projects.
• Manage competing priorities effectively, meet deadlines, and use initiative to identify and resolve issues that support service objectives.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or a Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.