Medicines Optimisation Pharmacy Technician

NHS; Haverfordwest; Remote; GBP 33,000 - 40,000; Part time

Job summary

Hywel Dda University Health Board in Wales is seeking a Pharmacy Technician (Band 5) to join the Primary Care Medicines Optimisation team. This part-time, permanent role (22.5 hours per week) is based at Withybush General Hospital in Haverfordwest and offers NHS benefits.

You will support medicines optimisation, education, and collaborative work across GP practices and community services. The successful candidate will have post-qualification experience, GPhC registration, and excellent

Qualifications

• Level 4 HE in Pharmacy Technician Practice or equivalent and GPhC registration.
• Post-qualification experience in relevant area of practice.
• Welsh language ability desirable; bilingual policy supported.

Responsibilities

• Support the delivery of Medicines Optimisation work across GP practices.
• Contribute to education and training for pharmacy staff and trainees.
• Communicate effectively with patients, carers and healthcare professionals.
• Act as authorised witness for destruction of controlled drugs and ensure governance compliance.
• Work autonomously, manage priorities, and meet deadlines.

Skills

Computer literacy

Report writing

GP computer systems

Data interpretation

Attention to detail

Team work

Education

Level 4 Certificate of Higher Education in Pharmacy Technician Practice

GPhC registration

NVQ 3 and BTEC in pharmaceutical science

Job description

Band 5

Main area Primary Care Grade Band 5 Contract Permanent Hours Part time - 22.5 hours per week Job ref 100-PST120-1026

Employer Hywel Dda University Health Board Employer type NHS Site The Conference Centre, Withybush General Hospital Town Haverfordwest Salary £32,557 - £39,631 per annum, pro rata Salary period Yearly Closing 25/10/2026 23:59 Interview date 04/11/2026

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Job overview

We are seeking a highly motivated and enthusiastic Pharmacy Technician with exceptional attention to detail to join our Primary Care Medicines Optimisation Pharmacy Team. This is an exciting opportunity for an individual who is passionate about delivering high-quality patient care, committed to improving medicines optimisation, and eager to contribute to the continued development of pharmacy services within primary care.

The successful candidate will possess excellent communication and interpersonal skills, strong organisational abilities, and the initiative to work independently while contributing effectively as part of a multidisciplinary team. A proactive approach and a commitment to innovation will be key, as the role offers the opportunity to help shape and advance the contribution of pharmacy technicians within primary care services.

As part of the Medicines Optimisation Pharmacy Team, you will play a key role in supporting the delivery of the Health Board's strategic workplan. This will involve analysing prescribing data, contributing to service improvement initiatives, developing and reviewing standard operating procedures, and working collaboratively with a wide range of stakeholders to ensure the safe, effective, and efficient use of medicines across primary care settings.

Main duties of the job

Key Responsibilities

• Support the delivery of Health Board prescribing and medicines optimisation priorities across GP practices.
• Work collaboratively with practice staff, community pharmacies, patients, carers, and other healthcare professionals to implement agreed initiatives.
• Contribute to the planning and delivery of medicines management education and training for pharmacy professionals, healthcare professionals, and support staff.
• Promote best practice and support workforce development to improve patient care and outcomes.
• Communicate effectively with patients, carers, colleagues, and multidisciplinary teams, adapting your approach to suit different audiences and settings.
• Present complex medicines-related information in a clear, accurate, and accessible manner.
• Support patients and carers to make informed decisions about their care and medicines.
• Act as an authorised witness for the destruction and disposal of controlled drugs, ensuring compliance with legislation, governance requirements, and organisational policies.
• Work independently with minimal supervision, taking responsibility for assigned work programmes and projects.
• Manage competing priorities effectively, meet deadlines, and use initiative to identify and resolve issues that support service objectives.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Key Responsibilities

1. Support the Delivery of the Health Board Workplan

Work collaboratively within the Medicines Optimisation Pharmacy Team to support the implementation of the Health Board's prescribing and medicines optimisation priorities across GP practices. You will develop and maintain effective working relationships with practice staff, community pharmacies, and other healthcare professionals to ensure initiatives are delivered efficiently and consistently.

2. Contribute to Education and Training

Assist in the planning and delivery of pharmaceutical education and training relating to medicines management. This will include supporting the development of pre-registration pharmacy technicians, trainee pharmacists, healthcare professionals, and non-registered staff, helping to promote best practice and enhance patient outcomes.

3. Provide Effective Communication and Stakeholder Engagement

Demonstrate excellent communication skills and the ability to engage confidently with a diverse range of individuals, including patients, carers, colleagues, and multidisciplinary professional groups. You will be required to build and maintain strong working relationships, communicate complex information in a clear and accessible manner, and adapt your approach to meet the needs of different audiences, circumstances, and care settings. A key aspect of the role is ensuring that patients and carers are actively involved, informed, and supported in decisions relating to their care and medicines

4. Support Controlled Drug Governance

Act as an authorised witness for the destruction and safe disposal of controlled drugs across community pharmacies, GP practices, and secondary care sites, ensuring compliance with relevant legislation, governance standards, and organisational policies.

5. Work Autonomously and Manage Priorities Effectively

Take ownership of assigned responsibilities, working independently with minimal supervision while maintaining high standards of accuracy and professionalism. You will be expected to manage competing priorities, meet deadlines, and demonstrate initiative in identifying and resolving issues that support the delivery of service objectives.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 04/11/2026.

Person specification

Qualifications and Knowledge

• Level 4 Certificate of Higher Education in Pharmacy Technician Practice or NVQ 3 and BTEC or equivalent in pharmaceutical science
• Registered Pharmaceutical Technician with the General Pharmaceutical Council (GPhC).
• Working knowledge of current medicines.
• Knowledge of pharmaceutical technical procedures acquired through training
• Clinical supervisor for the higher education in pharmacy technician practice
• Medicines management accreditation or equivalent experience

Experience

• Post qualification experience in relevant area of practice to degree level
• Extensive experience of training staff of different grades

Other

• Must be able to travel between sites in a timely way
• Welsh Speaker (Level 1)

Skills

• Computer literate, competent in all Microsoft programs
• Report writing skills and ability to manipulate data in spreadsheets
• General understanding of Primary care and prescribing issues
• Ability to write clearly and present clear and accurate reports
• Methodical approach - attention to detail in the compiling and verification of data
• Ability to prioritise and work to deadlines
• Ability to communicate effectively with staff and patients
• Ability to present information to various groups
• Professional, reliable, and enthusiastic
• Ability to work on own initiative as well as part of a team
• Good communication skills, both written and oral, presentation and interpersonal skills
• Ability to develop and sustain good working relationships with all healthcare professionals
• Ability to concentrate for long periods of time and change patients’ medication records with no margin for error
• Knowledge of GP computer systems
• Experience of interpreting and handling data (e.g., CASPA)
• Experience in dealing with patients and members of the public

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Emma Williams Job title Senior Pharmacy Technician in Primary Care Email address [e-mail] Telephone number 01554899038