Medical Support Secretary – Patient Records & Clinic Prep

NHS Jobs; Macclesfield; On-site; GBP 18,000 - 24,000; Full time

Job summary

NHS Jobs is seeking an NHS administrative assistant to provide comprehensive support for clinical work within the directorate. The role involves audio typing, handling correspondence, and ensuring efficient scanning into patient records.

Responsibilities include liaising with medical secretaries, maintaining confidentiality, and supporting clinics and day units while covering in their absence. A professional, compassionate approach is essential.

Responsibilities

• Answer telephone calls and provide comprehensive support for clinical work within the directorate.
• Audio typing of correspondence and results with tight turnaround times.
• Ensure external correspondence is scanned into patient notes.
• Disseminate correspondence across the department.
• Request and obtain case notes and x-rays/scans from internal and other hospitals.
• Input patient details accurately into databases and the patient administration system.
• Use the case note tracking system to track patient case notes.
• Support the Day Unit with preparation of clinics.
• Provide cover during staff absences.
• Ensure timely delivery of notes to departments for outpatient and inpatient appointments.
• Assist in registering new patients to meet cancer waiting time targets.
• Exchange information with patients and staff on admissions and discharges.
• Communicate with patients who may be anxious or upset.
• Exchange information with GPs and other health professionals.
• Maintain patient confidentiality and remain professional.
• Undertake general office procedures (ordering stationery, post handling, photocopying, printing).
• Perform other duties for effective service running and assist in training new staff.

Job description

NHS Jobs is seeking an NHS administrative assistant to provide comprehensive support for clinical work within the directorate. The role involves audio typing, handling correspondence, and ensuring efficient scanning into patient records.

Responsibilities include liaising with medical secretaries, maintaining confidentiality, and supporting clinics and day units while covering in their absence. A professional, compassionate approach is essential.