Medical Summariser And Registration Clerk

Suttons Wharf Health Centre; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Suttons Wharf Health Centre is seeking a Medical summariser and Registration Clerk to manage the patient registration pathway on the EMIS system and read code clinical data in line with policy. You will also provide administrative support to the multidisciplinary team, ensuring accurate data entry and adherence to procedures.

The role involves handling patient registrations, deducing data on EMIS, and supporting a busy teaching practice serving a diverse local community in Tower Hamlets.

Qualifications

• GCSE level or equivalent required.
• Strong IT and data handling abilities.
• EMIS experience desirable.
• Excellent communication and teamwork skills.
• Ability to follow policy and procedures.

Responsibilities

• Manage full patient registration pathway on EMIS.
• Read coding data on EMIS.
• Summarise patient medical history.
• Process clinical letters in line with protocols.
• Filing, scanning and attaching documents to patient records.
• Answer calls and manage correspondence.
• Support clinical staff with administrative tasks.
• Maintain a tidy, efficient working area and manage time effectively.

Skills

Excellent communication

Strong IT skills

Clear telephone manner

Office & Outlook

Time management

Team player

Interpersonal skills

Problem solving

Policy adherence

EMIS experience

Clinical coding

Education

GCSE level or equivalent

NVQ Level 2 in Health and Social Care

Medical records summarisation qualification

Tools

EMIS

Job description

Job summary

To be responsible for the read coding of relevant information into patients' electronic healthcare records on the EMIS clinical system, in line with the organisations coding policy. In addition, the post holder will be responsible for the full patient registration pathway from initial registration to processing deductions ensuring accuracy and adherence to relevant procedures. The role will also involve providing administrative support to the multi-disciplinary team as required, in line with the needs of the organisation.

Main duties of the job

• Reviewing records and accurately producing a summary of the patients medical history
• Accurately read coding data on EMIS
• Reviewing progress of summarising, ensuring practice targets are achieved
• Reviewing all clinical letters, ensuring they are processed appropriately in line with extant protocols
• Managing patient registrations and deductions on EMIS, ensuring all data is entered and updated accurately in accordance with organisational procedures

About us

We are a friendly, supportive, and forward-thinking teaching practice, dedicated to delivering high-quality, patient-centred care to our diverse local community.

Our multidisciplinary team is rapidly expanding to provide holistic, high-quality support for our patients. We place a strong emphasis on collaboration, mutual respect, and continuous learning, fostering a culture where every team member is valued and supported.

Based in a spacious, modern, purpose-built premises Suttons Wharf Health Centre in Tower Hamlets, we serve a population of approximately 19,000 patients. Our team includes 6 Partners, 6 Salaried GPs, a Pharmacist, 2 Nurses, 2 HCAs, and a robust management and administrative team.

As a teaching practice, we are committed to the development of all our staff and regularly support GP trainees, medical students, and other learners. We are proud of our inclusive, values-driven culture that prioritises kindness, professionalism, and continuous improvement in everything we do.

Job responsibilities

The following are the core responsibilities of the Medical summariser and Registration Clerk. There may, on occasion, be a requirement to carry out other tasks, depending on workload and staffing levels:

Primary Responsibilities

• Managing the full patient medical records pathway from registration through to deduction on the EMIS clinical system, ensuring accuracy and adherence to practice protocols
• Reviewing records and accurately producing a summary of the patients medical history
• Accurately read coding data on EMIS
• Reviewing progress of summarising to ensure practice targets are achieved
• Reviewing all clinical letters and ensuring they are processed appropriately in line with extant protocols
• Filing and storing records as required
• Photocopying documentation as needed
• Actioning all incoming correspondence, emails, and mail in a timely manner
• Scanning patient-related documentation and attaching scanned documents to patients healthcare records
• Inputting data into patients healthcare records as necessary
• Answering incoming phone calls, transferring calls, or dealing with callers requests appropriately
• Conducting system searches as requested
• Maintaining a clean, tidy, and effective working area at all times
• Supporting all clinical staff with general administrative tasks as required

Secondary Responsibilities

• Review and update the practice summarising policy as required (in conjunction with the Management Partner)
• Participate in audit work as directed by the audit lead
• Support reception staff by providing cover during staff absences
• Book appointments as needed
• Complete opening and closing procedures in accordance with the duty rota

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Mathematics and English (C or above)
• NVQ Level 2 in Health and Social Care
• Medical records summarisation qualification

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Desirable

• EMIS user skills
• Understanding of clinical coding

Other requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check

Personal qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.