Medical Secretary (Vascular)

NHS; Birkenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking a detail-oriented Medical Secretary to join its Vascular department. This role involves providing essential administrative support to medical professionals, ensuring smooth operations within the team. The ideal candidate will possess excellent communication and organizational skills, with a keen eye for detail. You will be responsible for managing consultant diaries, arranging patient appointments, and performing audio transcription. Join a dedicated team in a dynamic environment where your contributions will directly impact patient care and service delivery.

Qualifications

• Proven secretarial experience, ideally in a medical setting.
• Strong typing skills and familiarity with medical terminology.

Responsibilities

• Provide secretarial support to Consultants and the vascular team.
• Arrange patient admissions and appointments efficiently.

Skills

Excellent communication skills

Organisational skills

Audio transcription

Interpersonal skills

Ability to work under pressure

Problem-solving skills

Education

NVQ Level III or equivalent

GCSE Standard English or equivalent

RSA Typing III

Audio/Shorthand typing qualification

AMSPAR Medical Secretarial Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Patient administration systems

Job description

Go back Countess of Chester Hospital NHS Foundation Trust

Medical Secretary (Vascular)

The closing date is 20 May 2025

Based at Wirral University Teaching Hospital

An opportunity has arisen within the Planned Care Division for a Medical Secretary. The post holder will work within the Vascular department at Wirral University Teaching Hospital. In this role the post holder will provide secretarial and administrative support to the Consultants and wider team.

Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential. Consultant diaries and associated clinical activity must be kept up to date to ensure the service we provide to our patients runs smoothly and efficiently.

About SMART Vascular Unit - In 2014, the Countess of Chester Hospital NHS Foundation Trust (COCH) became the hub for the South Mersey Arterial Network (SMART) with Warrington & Halton Hospitals NHS Foundation Trust (WHH) and Wirral University Teaching Hospitals NHS Foundation Trust (WUTH) being the spoke sites. The clinical model of care centralises inpatient vascular and endovascular services at the COCH, with both WHH and WUTH continuing to provide outpatient services, daycase surgery and interventional radiology services as spoke sites.

Main duties of the job

• To provide a comprehensive secretarial support to Consultants and wider vascular team.
• As directed, arrange routine, urgent and fast track patient admissions/appointments by liaising with the patient, GPs, hospital co-ordinator, wards and other departments as necessary, keeping the team informed and ensuring patient notes and all necessary correspondence is available for the admission/appointment.
• To undertake audio transcription of clinic and miscellaneous digital dictation as required by the Team Leader, ensuring all correspondence is checked by the author and signed off before distribution.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

• NVQ Level III or equalent
• GCSE Standard English or equivalent
• RSA Typing III
• Audio/ Shorthand typing qualification
• AMSPAR Medical Secretarial Diploma or equivalent

Knowledge

• Touch typist
• Recent secretarial experience
• Working knowledge of Microsoft Outlook and Word
• Experience as medical support secretary or medical audio typist
• Knowledge/ experience of specific patient administration systems
• Knowledge of Medical Terminology
• Knowledge of NHS or other health/social care settings

Skills

• Willingness and ability to learn quickly
• Excellent interpersonal and communication skills, with ability to communicate clearly and appropriately with people at varying levels
• Ability to work under pressure within a multidisciplinary team-based working environment
• Ability to work both on own initiative and as part of a team
• Ability to problem-solve

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Countess of Chester Hospital NHS Foundation Trust