Medical Secretary: Clinic Letters & Admin Support

The Great Western Hospitals NHS FT; Swindon; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Great Western Hospitals NHS FT is seeking a highly organised secretarial and administrative officer to support Consultants with audio-typing, patient correspondence and diary management. Full training will be provided; NHS experience is desirable but not essential.

The role focuses on accurate documentation, efficient handling of case notes and responsive service to clinical staff and patients within the hospital environment.

Qualifications

• Audio-typing clinic letters, referrals, reports and other patient documents.
• Experience in NHS or medical secretarial work desirable but training will be provided.
• Familiar with hospital systems, case notes and medical records procedures.

Responsibilities

• Audio-typing clinic letters, referrals and other patient documentation.
• Answering phones professionally and handling queries.
• Manage calendars, organise meetings and book appointments.
• Liaise with clinical and administrative teams to ensure smooth patient pathways.
• Maintain and update patient administration systems and records as required.

Skills

Organisation

Communication

Typing

Prioritisation

Job description

The Great Western Hospitals NHS FT is seeking a highly organised secretarial and administrative officer to support Consultants with audio-typing, patient correspondence and diary management. Full training will be provided; NHS experience is desirable but not essential.

The role focuses on accurate documentation, efficient handling of case notes and responsive service to clinical staff and patients within the hospital environment.