Medical Secretary

NHS Jobs; Dorking; On-site; GBP 23,000 - 30,000; Full time

Job summary

NHS Jobs in the United Kingdom is seeking an experienced medical secretary to provide an advanced secretarial service to Consultants and medical teams. You will coordinate medical information to support ongoing patient care and handle multiple consultants across specialities.

The role requires accurate audio typing of consultant dictations and timely generation of outpatient letters, with a focus on efficient patient care pathways and strong inter-team collaboration.

Responsibilities

• Liaise with Consultants as required, including clinic dates, annual/study leave, queries
• Accurately transcribing consultant dictations (audio typing)
• Generate letters following outpatient appointments within the expected time period
• Coordinate actions from appointments with other teams to ensure patient treatment is progressed efficiently and effectively
• First point of contact for queries, building good relationships with patients
• Meet expectations for turnaround of typing and sending clinic letters, as well as team and individual goals
• Build excellent working relationships within the secretarial team, other teams within the Outpatient Department and other organisations, including GP practices, healthcare providers, local authorities, and social services
• Undertake any other reasonable duties as commensurate with the nature of this role

Job description

Contract Type: Full-time fixed-term with the possibility to extend.

JOB SUMMARY

The role provides an advanced secretarial service to the Consultants and medical teams. Accurately coordinating medical information to expedite the continuing care of the patients. The successful applicant will be looking after a number of consultants across different specialities.

DUTIES AND RESPONSIBILITIES OF THE POST

• Liaise with Consultants as required, including clinic dates, annual/study leave, queries
• Accurately transcribing consultant dictations (audio typing)
• Generate letters following outpatient appointments within the expected time period
• Coordinate actions from appointments with other teams to ensure patient treatment is progressed efficiently and effectively
• First point of contact for queries, building good relationships with patients
• Meet expectations for turnaround of typing and sending clinic letters, as well as team and individual goals
• Build excellent working relationships within the secretarial team, other teams within the Outpatient Department and other organisations, including GP practices, healthcare providers, local authorities, and social services
• Undertake any other reasonable duties as commensurate with the nature of this role

WORK SETTING AND REVIEW

To manage own workload efficiently and effectively on a daily basis. Make decisions pertaining to the smooth and efficient running of the department, acting independently but, where necessary, referring problems to the Lead Secretary or the appropriate consultant via the quickest route possible. Be able to work with a degree of autonomy, which comes from experience. Work towards objectives as set by the Lead Secretary.

CONFIDENTIALITY

The post holder must maintain the confidentiality of information about patients, staff and DHC business in accordance with the Data Protection Act 1998 and Caldicott principles. This job description represents an outline of the responsibilities of the post and is not intended to be an exhaustive list of duties or tasks. It will change and develop in line with organisational needs and may be amended following agreement with the post-holder.