Medical Secretary Assistant Band 2

Lincolnshire Community and Hospitals NHS Group; Boston; On-site; GBP 24,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Secretary Assistant to join their team in Boston. This role is crucial for patient administration, supporting clinical teams to deliver high-quality care. You will assist medical secretaries, manage administrative tasks, and ensure a smooth patient experience. The ideal candidate will possess strong typing and communication skills, be able to work independently, and have a commitment to confidentiality. Join a compassionate team focused on patient-centered care and make a meaningful impact in the lives of patients while advancing your career in the NHS.

Benefits

No DBS fees

Support for recognized qualifications

Conscientious work environment

Commitment to equality and diversity

Qualifications

• Typing and Word/Text Processing skills required.
• GCSE English Grade C or equivalent is essential.

Responsibilities

• Assist medical secretaries in providing efficient service.
• Support administrative services to achieve access standards.
• Provide cover for colleagues to maintain service levels.

Skills

Typing Skills

Word/Text Processing Skills

Audio Typing Experience

Good Written Communication Skills

Good Verbal Communication Skills

Ability to Work on Own Initiative

Ability to Prioritise Workload

Knowledge of Medical Terminology

Ability to Operate Office Equipment

Education

GCSE English Grade C or equivalent

Tools

Fax Machine

Photocopier

Job description

Employer United Lincolnshire Teaching Hospitals NHS Trust

Employer type NHS

Site Pilgrim Hospital

Town Boston

Salary £23,615 per annum

Salary period Yearly

Closing 05/01/2025 23:59

Medical Secretary Assistant Band 2

NHS AfC: Band 2

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

• Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
• Safety – Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
• Excellence – Striving to be the best that we can be. Innovating and learning from others.
• Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
• Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULTH team.

This is a challenging yet rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Job overview

Starting April 2025

Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. The Medical Secretarial Assistant is a vital part of effective patient administration.

Main duties of the job

• Assists and supports the medical secretaries in providing an efficient medical secretarial service for the clinical team.
• Assists and supports the medical secretaries in achieving targets including CQUINs and validation.
• Assists and supports the Elective Access Clerk to provide an administrative service to the patient which supports the achievement of nationally and locally agreed access standards.
• Provides cover for colleagues in their absence to maintain service levels.

Person specification

Qualifications

• Typing and or Word/Text Processing Skills
• GCSE English Grade C or equivalent
• Audio Typing Experience Text Word processing & audio skills to RSA II or equivalent

Previous Experience

• Previous experience in office environment.
• Some knowledge of medical terminology.

Skills

• Ability to complete tasks accurately and efficiently.
• Ability to work on own initiative and prioritise workload to achieve deadlines.
• Good written and verbal communication skills.
• Ability and confidence to communicate at all levels.
• Awareness and Knowledge of the dignity in care agenda.
• Ability to operate office equipment, e.g. Fax, Photocopier.

Specific Requirements

• Conscientious in standard of work produced.
• Ability to work to tight deadlines and as part of a team.
• Clear understanding of the importance of confidentiality.
• Commitment to work towards recognised qualifications as appropriate.
• Ability to work from their own initiative.
• Adaptable to change.
• Readiness to try new things.
• Ability to recognise when to seek appropriate assistance from colleagues.

ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare. We are committed to transforming our organisational culture by promoting equality and challenging discrimination in all service provision.

Please note that we do not accept CVs.

Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.

No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULTH where applicable. There is no requirement to reimburse ULTH for this cost.