Medical Secretary - Apprenticeship Opportunity

Rotherham Doncaster & South Humber NHS Foundation Trust; Doncaster; On-site; GBP 10,000 - 14,000; Full time

Job summary

Rotherham Doncaster & South Humber NHS Foundation Trust is offering an apprenticeship-style medical secretary position supporting CAMHS consultants. The role involves confidentiality, diary management, typing, and correspondence production.

You will gain Level 3 apprenticeship qualifications while working with a wide range of health service colleagues and patients across the Trust. Training involves regular study time and college learning alongside hands-on NHS administration.

Qualifications

• Provide confidential medical secretary support to CAMHS consultants.
• Produce written correspondence from dictation and audio, to high standard.
• Maintain effective communication with service users and partner agencies.
• Prepare clinic lists, diary management and MDT meeting preparation.
• Handle typing of letters, GP communications and clinic sessions.

Responsibilities

• Diary management for the consultant including meeting bookings and MDTs.
• Organise and schedule clinics, including cancellations and re-arrangements.
• Audio typing of consultant/medical correspondence.
• Correspond with patients, GPs and primary/secondary/voluntary care agencies.
• Order and secure prescription pads and maintain a register.

Skills

Diary management

Audio typing

Typing letters

Patient communication

Filing and scanning

Education

Level 3 qualification or equivalent in a relevant subject

Tools

SystmOne

Job description

Medical Secretary - Apprenticeship Opportunity

Company:

Company: Rotherham Doncaster & South Humber NHS Foundation Trust

A Vacancy at Rotherham Doncaster and South Humber NHS Foundation Trust.

• To be responsible for providing a confidential, efficient and effective medical secretary service to the CAMHS Consultants
• Production of written correspondence including letters from dictation, written and audio to a high standard in agreed time scales
• Ensure a high standard of communication at all times with internal and external service users and partner agencies
• To prepare clinic lists, room space and all necessary documentation prior to clinic sessions
• Diary management for the consultant including all aspects of meeting bookings and MDT meetings and ensure consultants are fully prepared for meetings
• Effective organisation and scheduling of clinics and appointments; cancelling, re-arranging and sending letters as appropriate
• Typing of letters to GPs, other general correspondence and clinic sessions sometimes of a distressing nature
• Audio typing of consultant/medical correspondence, sometimes of a distressing nature
• To correspond with patients, GPs and other primary, secondary and voluntary care agencies
• Liaise with parents for repeat prescription requests
• Follow up information requests with other agencies e.g. blood test results from pathology and update SystmOne accordingly.
• Responsible for the ordering and subsequent security of prescription pads. Maintain a register, ensuring items are logged and signed for.
• Dealing with telephone calls from patients, signposting appropriately and updating the consultants accordingly
• Filing, photocopy and SystmOne scanning of information into medical records
• Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
• Deal with incoming and outgoing paper work as appropriate.
• Provide administrative support to clinical meetings including note/minute taking where appropriate.

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

We reserve the right to close the vacancy early if there are a high amount of applications

This advert closes on Monday 26 Oct 2026

Rotherham Doncaster & South Humber NHS Foundation Trust

Rotherham Doncaster & South Humber NHS Foundation Trust