Medical Secretary – 12‑Month Fixed Term, ERS & Admin

The Methodist Church in Britain; Newsham; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Birthday day off

Wellbeing initiatives

Lunchtime walks

Job summary

Wateringbury Surgery is seeking a medical secretary for a fixed-term contract of up to 12 months to cover maternity leave. The role focuses on ERS referrals, typing letters and reports, and liaising with hospitals and community teams.

The post sits in a three-partner practice with salaried GPs, a nursing team and a dispensary. Candidates need public-facing and administrative experience and a typing qualification.

Qualifications

• Excellent communication skills and understanding of patient needs.
• Use of own initiative, discretion and sensitivity.
• Ability to work with diverse backgrounds and as part of a team.

Responsibilities

• Process referrals accurately and promptly through ERS.
• Type letters, reports and clinical correspondence.
• Liaise with hospitals, community services and external agencies.
• Manage incoming/outgoing medical correspondence.
• Handle incoming emails and enquiries.
• Answer and transfer/resolve telephone calls.
• Input data into patient records maintaining accuracy and confidentiality.
• Process requests for information (e.g., subject access, DVLA forms).
• Support GPs and clinical staff with admin tasks.
• Record minutes of meetings.
• Meet response times: 2WW and urgent referrals within 24h, routine within 5 days, calls/emails within 2 days.
• Maintain a clean, tidy working area.

Skills

Excellent communication

Public-facing experience

Discretion & sensitivity

Teamwork & autonomy

Organisational skills

Punctual & reliable

Education

GCSE Maths & English (C+)

Typing qualification (OCR/RSA diploma)

Job description

Wateringbury Surgery is seeking a medical secretary for a fixed-term contract of up to 12 months to cover maternity leave. The role focuses on ERS referrals, typing letters and reports, and liaising with hospitals and community teams.

The post sits in a three-partner practice with salaried GPs, a nursing team and a dispensary. Candidates need public-facing and administrative experience and a typing qualification.