Medical Secretary - Gastroenterology 12 Months Fixed Term

NHS Jobs; Walsall; On-site; GBP 25,000 - 32,000; Full time

Job summary

NHS Jobs in the United Kingdom is seeking a Medical Secretary for Gastroenterology on a 12‑month fixed‑term basis. The role provides audio and word‑processing support to the clinical team, typing letters, discharge summaries and medico‑legal reports.

Responsibilities include obtaining medical notes, managing referrals to ensure timely reviews, handling calls with empathy, and liaising with patients and relatives to share appointment information and clinic details.

Responsibilities

• Typing of clinic letters, minutes at meetings, discharge summaries and medico-legal reports.
• Obtaining medical notes to assist management of appointments and tracking referrals for timely review.
• Answering the telephone promptly and politely; contacting patients with tact and empathy.
• Liaising with patients and relatives, providing routine information about appointments and clinic details.

Job description

Medical Secretary - Gastroenterology 12 Months Fixed Term

1. To provide a comprehensive, medical audio and word-processing service to the clinical team. This includes typing of clinic letters, taking & typing of minutes at meetings, discharge summaries and medico-legal reports. 2. Obtaining medical notes to assist the clinical team with the management of appointments, keeping track of referrals to ensure patients are promptly reviewed and appropriate follow up arrangements are in place in line with the patient pathway. 3. To answer the telephone promptly and politely; telephoning patients where appropriate using tact, discretion and empathy in all situations. 4. Liaising with patients and relatives, providing routine information e.g. about appointments or clinic information, which may require tact and persuasive skills or where there are barriers to understanding. Please refer to JD for more details