Medical Secretary

University Hospitals of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 22,000 - 30,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust in Stoke-on-Trent is seeking an experienced administrator to provide comprehensive secretarial, waiting list management and administrative support to a medical and nursing specialty team.

The post holder will supervise the administration team, manage RTT pathways, diary and waiting lists, and act as the main point of contact for patients by telephone, working closely with other departments to ensure smooth department operations.

Qualifications

• Secretarial and administrative experience preferred.
• Experience with RTT pathways and waiting lists is advantageous.
• Ability to supervise administrative staff and coordinate with clinical teams.

Responsibilities

• Supervision of the administrative team
• Secretarial support to the clinical teams
• RTT pathway management
• Diary management
• Waiting List management
• Point of contact for patients via telephone
• Close working with other departments to ensure the smooth running of the department

Job description

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be compliant with the Patient Access Policy, RTT Pathways and Divisional requirements in terms of inpatient and outpatient waiting list management. The post holder will be responsible for the supervision of the administration team.

• Supervision of the administrative team
• Secretarial support to the clinical teams
• RTT pathway management
• Diary management
• Waiting List management
• Point of contact for patients via telephone
• Close working with other departments to ensure the smooth running of the department

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further details / informal visits contact:

Name: Kay Dilks

Job title: Operational Services Manager

Email address: [e-mail]

Telephone number: 01782 672708

Rebecca Ikins - Junior Operational Services Manager

[e-mail]

01782 672405