Clinical Support Worker

UHNM; Stoke-on-Trent; Remote; GBP 23,000 - 28,000; Full time

Job summary

UHNM in Stoke-on-Trent is advertising a Band 2 Clinical Support Worker role in Neurosurgery Ward 228. This is a permanent, full-time position (37.5 hours) with a mix of days and nights and a strong focus on safe patient care under a registered nurse.

Applicants should be flexible for shifts including evenings, weekends and bank holidays. A supernumerary period and structured training are provided to support your development within the team.

Qualifications

• Evidence of good numeracy and literacy.
• Care Certificate (mandatory to undertake in first 12 weeks).
• Ability to cover a variety of shifts over 7 days a week including weekends and bank holidays.

Responsibilities

• Provide essential care to patients under direct supervision of a registered nurse.
• Work within a multidisciplinary team and communicate effectively with patients and families.
• Support development through a supernumerary period and on-the-job training.

Skills

Numeracy

Literacy

Care Certificate

Shift work

Job description

Main area Neurosurgery Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Days and Nights) Job ref 205-8202253-B

Site Royal Stoke University Hospital Town Stoke-on-Trent Salary £25,272 per annum Salary period Yearly Closing 27/10/2026 23:59

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Important information for applicants: To ensure clarity of accountability, scope of practice and professional responsibilities, the Trust does not appoint individuals holding active NMC or HCPC registration into Band 2 Clinical/AHP Support Worker or Band 3 Senior Clinical/AHP Support Worker roles. Registered nurses and Allied Health Professionals interested in joining UHNM are encouraged to explore our registered professional opportunities, which are advertised regularly across the Trust

Please note that if you are selected for an interview there will be a pre-interview English and Numeracy test for this role.

Main duties of the job

Neurosurgery Ward 228 is currently undergoing an exciting period of development and transformation. As part of this, we are seeking enthusiastic and committed Band 2 Clinical Support Workers to join our established Emergency Department team.

Our workforce model is focused on delivering safe, high-quality patient care while promoting leadership and supporting the ongoing development of our nursing staff. Successful applicants will benefit from a supernumerary period and structured, on-the-job training provided by an experienced and supportive team.

We welcome applications for both full-time and part-time roles. Flexibility is essential, as the position involves working a range of shift patterns, including evenings, weekends, and nights.

The key responsibility of this role is to provide essential care to patients under the direct supervision of a registered nurse.

Strong communication skills are essential, as you will work closely within a multidisciplinary team and engage effectively with patients and their families.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact SR April Gwilt 01782675267

Person specification

Skills

• Evidence of good numeracy and literacy
• Care Certificate (This is mandatory to undertake in the first 12 weeks of employment commencing)
• Ability to cover a variety of shifts over 7 days a week including weekends and bank holidays

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name April Gwilt Job title Senior Sister Email address [e-mail] Telephone number 01782 675267 Additional information

Ward sister is available Monday - Friday between the hours 7;30-15:30