Medical Secretary

UHNM; Hempstalls; Remote; GBP 28,000 - 31,000; Full time

Job summary

UHNM is seeking a Band 4 Team Leader/Medical Secretary in Gynaecology for a 5-month fixed-term role at Royal Stoke, Maternity Building. The post focuses on leading the admin team and delivering high-quality secretarial support to clinicians, with RTT pathway management and patient liaison responsibilities.

The role requires an organised individual with secretarial experience in healthcare and the ability to manage multiple tasks within a busy department.

Qualifications

• Secretarial background essential.
• Experience in health care settings advantageous.
• Familiarity with Medisec, iPortal and Careflow systems preferred.
• Excellent communication skills with patients and staff.

Responsibilities

• Supervise the administrative team.
• Provide comprehensive secretarial support to clinical teams.
• Manage RTT pathways and waiting lists.
• Diary management for the department.
• Be the first point of contact for patients via telephone.
• Collaborate with other departments to ensure smooth department operations.

Skills

Secretarial background

Health care experience

Medisec/iPortal/Careflow

Good communication skills

Team leadership

Own initiative

Education

GCSE Maths and English

RSA Level 3 Typing

Job description

Main area Gynaecology Grade Band 4 Contract 5 months (End Date of Fixed Term Contract is 31.03.27) Hours Full time - 37.5 hours per week Job ref 205-8055437-C

Site UHNM - Royal Stoke - Maternity Building Town Stoke on Trent Salary £28,392 - £31,157 per annum Salary period Yearly Closing 25/10/2026 23:59

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be compliant with the Patient Access Policy, RTT Pathways and Divisional requirements in terms of inpatient and outpatient waiting list management. The post holder will be responsible for the supervision of the administration team.

Main duties of the job

• Supervision of the administrative team
• Secretarial support to the clinical teams
• RTT pathway management
• Diary management
• Point of contact for patients via telephone
• Close working with other departments to ensure the smooth running of the department

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Team Leader/ Medical Secretary.

To Lead a team of Medical Secretaries and provide comprehensive secretarial support.

See attached Person Specification and Job Description for further details and above.

Person specification

Essential Qualifications

• GCSE or Equivalent Maths and English
• RSA Level 3 Typing or equivalent

Knowledge, Skills, Experience

• Secretarial Background
• Previous experience working in a Health Care environment.
• Experience of working with Medisec, iPortal and Careflow systems.
• Good Communication Skills

Personal Qualities

• Able to work on own initiative
• Acts to support and enable effective team work
• Able to lead a small team

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.