Medical Secretary

Bupa; Greater London; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Payment of Professional Registration

25 days annual leave

Bupa health insurance

Enhanced pension plan

Season ticket loan

Cycle2work

Discounted online gym sessions

Family friendly benefits

Job summary

Bupa in London is seeking an experienced Medical Secretary to join onsite, supporting consultants and clinic operations with high-standard administrative and secretarial assistance. This is a permanent, full-time role with a 37.5 hour week in a healthcare environment.

You will coordinate clinics, maintain accurate patient records, handle correspondence, and ensure a seamless patient journey with confidentiality and teamwork across the department.

Qualifications

• Private Medical Secretary experience essential.
• 3+ years' experience.
• MDT experience beneficial.
• Good time management and prioritisation.
• Organisational skills required.
• IT literate.

Responsibilities

• Provide admin support to on-site consultants.
• Coordinate clinics and manage patient records.
• Maintain confidentiality and high service standards.
• File correspondence, test results and referrals in patient notes.
• Receive and relay telephone messages and inquiries to doctors.
• Support MDT meetings to ensure smooth coordination.

Skills

Private Medical Secretary

3+ years experience

MDT experience

Time management

Organisational skills

IT literacy

Job description

Based Onsite London Medical - Bupa, W1U 5HJ

Permanent / 37.5 hours per week / Full time

We make health happen

We are seeking a professional, highly organised, and customer-focused Medical Secretary to join our team. This is an excellent opportunity for an experienced administrator with strong secretarial skills who is passionate about delivering outstanding support in a healthcare environment.

As a Medical Secretary, you will play a vital role in supporting our consultants and clinic operations by providing a high standard of administrative and secretarial assistance. Your responsibilities will include coordinating clinics, managing correspondence, maintaining accurate patient records, and ensuring a seamless and positive experience for patients throughout their care journey.

What you'll do

You will provide administrative support to our on-site consultants.

You will interact with patients, consultants, staff, and visitors to facilitate a coordinated pathway of care for patients.

You'll help us make health happen by:

• Providing admin support to the department. To prioritise doctors' workload accordingly ensuring work is accurately completed on time.
• Maintaining a polite and friendly manner and a high standard of confidentiality.
• Working as part of a team - showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients.
• Filing all correspondence, test results and referral letters into the patient's notes before returning to medical records.
• Receiving telephone messages and relevant queries. Send/receive faxed messages and relay promptly to doctor concerned. To request patient information from outside organisations
• Supporting in the coordination of our multi-disciplinary team meetings to ensure consultant engagement and the smooth running of the meeting.

Key Skills / Qualifications needed for this role:

• Private Medical Secretary Experience (essential)
• 3+ years' experience
• MDT (Multi-Disciplinary Team) experience
• Good time management and prioritisation skills
• Organisational kills
• IT Literate

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Payment of Professional Registration fees
• 25 days annual leave and our flexible holiday scheme allows you to buy or sell up to 5 days each year in the flexible holiday window
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Support with travel costs via a season ticket loan or cycle2work
• Discounted access to online gym sessions
• Various family friendly benefits

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.