Medical Secretary

Dorking Healthcare Ltd.; Dorking; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

NHS pension scheme

27 days annual leave plus bankholidays

Training and development opportunities

Some sites with free on-site parking

Job summary

Dorking Healthcare Ltd. is hiring two Medical Secretaries to support consultants and medical teams in Outpatients at Dorking Hospital. Roles include permanent full-time and 12-month fixed-term full-time positions, with applicants able to apply for one or both posts.

The successful candidate will have strong word-processing, audio typing, and organisational skills, handling confidential information and prioritising tasks to meet deadlines in a hospital/ NHS setting.

Qualifications

• Excellent keyboard skills and audio typing.
• Solid knowledge of Microsoft Office and confidentiality requirements.
• Experience in a hospital/NHS environment is preferred.

Responsibilities

• Provide an advanced secretarial service to consultants and medical teams.
• Coordinate medical information to expedite patient care.
• Manage workload, prioritise tasks, and maintain high-level confidentiality.

Skills

Secretarial skills

Audio typing

Word processing

Microsoft Office

Communication

Confidentiality

Education

Good standard of general education

Tools

SystmOne (NHS Database)

Job description

We are recruiting for two Medical Secretary positions: one permanent full-time post and one 12-month fixed-term full-time post. Candidates can indicate whether they wish to be considered for the permanent position, the fixed-term position, or both.

The roleprovides an advanced secretarial service to the Consultantsand medical teams. Accurately coordinatingmedical information to expedite the continuing care of the patients. The successful applicant will be lookingafter a number of consultants across different specialities.

'A Day in the Life of a DHC Medical Secretary' is also attached.

The interview will consist of situational (tell us about a time when) questions followed by a 30 minute audio typing test.If you require a reasonable adjustment under the Equality Act to participate in the interview process, please let us know when invited so that we can discuss your requirements.

Please note that we are unable to offer visa sponsorship. Applicants must have the appropriate right to work in the UK for the duration of the employment.

Appointment to this role is subject to a satisfactory Standard DBS check. Any information disclosed will be considered fairly and only where relevant to the requirements of the role.

We screen and shortlist suitable candidates as applications are received. We reserve the right to close this vacancy early and without notice if we fill the position; we encourage early applications to avoid disappointment.

Main duties of the job

The ideal candidate will have previous secretarial experience, ideallywithin a hospital or NHS role, with excellent word-processing, audio typing andkeyboard skills.

The post holder will be able to manage their workloadefficiently and effectively on a daily basis, making decisions pertaining tothe smooth and efficient running of the department, acting independently, butescalating where necessary.

You will have the ability to build excellentworking relationships, communicating effectively with a diverse group ofpeople, within the secretarial team, wider DHC community and with all partieswithin GP practices, healthcare providers, local authorities and socialservices. You will have a good working knowledge of Microsoft Office, have theability to adhere to confidentiality at all times and have excellent writingskills to generate letters. You will be organised and have the ability toprioritise your workload and remain calm whilst working under pressure to meetdeadlines.

About us

This is anexcellent opportunity to be a part of our organisation as we are going througha period of growth and looking to recruit a talented Medical Secretary to ourprofessional and friendly team.

The role will bebased within Outpatients at Dorking Hospital, but occasional visits to otherDHC outpatient sites may be necessary. We offer a good working environment in afriendly, progressive team.

Dorking Healthcare(DHC) is an organisation that provides a wide range of quality healthcareservices in Surrey and Sussex. We are registered with the CQC (Care QualityCommission) and we are an accredited AQP (Any Qualified Provider). Our visionis to continually improve local services for patients by offering first-classcare and shorter waiting times.

A can-do attitudeis a vital asset at DHC, and we are looking for like-minded individuals to workwith us who share the same approach and work ethic.

The benefits weoffer include:

• Membership of the NHS pension scheme
• 27 days annual leave plus bankholidays, increasing with length of service
• Opportunities for training anddevelopment
• Some of our sites have free on-siteparking (subject to availability)

We aim to be an employer of choiceand conduct annual staff satisfaction surveys

DHC actively encourages andpromotes diversity, ensures all voices are heard and included and is committedto equal opportunities for all.

Job responsibilities

Contract Type: Full-time fixed-term with the possibility to extend.

Closing date:5th of January. Applications will bereviewed throughout the recruiting period, so we encourage early application.

JOBSUMMARY

Therole provides an advanced secretarial service to the Consultantsand medical teams. Accurately coordinatingmedical information to expedite the continuing care of the patients. The successful applicant will be lookingafter a number of consultants across different specialities.

DUTIESAND RESPONSIBILITIES OF THE POST

Liaisewith Consultants as required, including clinic dates, annual/study leave,queries

Generateletters following outpatient appointments within the expected time period

Coordinateactions from appointments with other teams to ensure patient treatment isprogressed efficiently and effectively

Firstpoint of contact for queries, building good relationships with patients

Meetexpectations for turnaround of typing and sending clinic letters, as well asteam and individual goals

Buildexcellent working relationships within the secretarial team, other teams withinthe Outpatient Department and other organisations, including GP practices, healthcareproviders, local authorities, and social services

Undertakeany other reasonable duties as commensurate with the nature of this role

WORKSETTING AND REVIEW

Tomanage own workload efficiently and effectively on a daily basis. Make decisions pertaining to the smooth andefficient running of the department, acting independently but, where necessary,referring problems to the Lead Secretary or the appropriate consultant via thequickest route possible.

Be able to work with a degree of autonomy, which comes from experience.

Worktowards objectives as set by the Lead Secretary.

CONFIDENTIALITY

The post holder must maintain the confidentialityof information about patients, staff and DHC business in accordance with theData Protection Act 1998 and Caldicott principles.

This jobdescription represents an outline of the responsibilities of the post and isnot intended to be an exhaustive list of duties or tasks. It will change and develop in line withorganisational needs and may be amended following agreement with thepost-holder.

Person Specification

Qualifications

• Good standard of general education (Numerate and good standard of English).
• Good knowledge of a range of software programmes.
• Understanding or familiarity with medical terminology.

Knowledge

• Excellent keyboard skills.
• Ability to communicate effectively with a diverse group of people at all levels.
• High-quality standards in all communication.
• Working knowledge of Microsoft Office and internet/web skills or equivalent.
• Ability to maintain confidentiality at all times.
• Commitment to Continuing Professional Development.
• Experienced knowledge of medical terminology.
• SystmOne (NHS Database).

Skills and Aptitudes

• Excellent verbal and written communication skills.
• A methodical and organised approach to work.
• Ability to work under pressure and to meet deadlines.
• Work without supervision.
• Good time management.
• Ability to prioritise tasks/duties to ensure local/national targets are met.
• Excellent attention to detail.
• Knowledge of patient referral to treatment times; experience of monitoring patient pathways.

Attributes

• Can do attitude to daily tasks, adversity and new ways of working.
• Seek to achieve the most efficient way to complete tasks.
• Aspiration to continuously improve the experience of our patients.

Experience

• Excellent word-processing, audio typing skills.
• Previous secretarial experience.
• Previous hospital or NHS experience in a medical secretary role.
• Audio typing experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceUp to £27,500 depending on experience