Medical Secretary

University Hospitals of Derby and Burton NHS Foundation Trust; Derby; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading healthcare organization is looking for a Secretarial Administrator to join their Vascular Secretarial Team. The position entails supporting consultants, managing patient queries, and providing administrative services. Applicants should possess excellent communication skills and the ability to work within a team, while also being able to handle independent tasks effectively. The role promises professional development and various staff benefits.

Benefits

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Qualifications

• Confident communicator able to liaise with medical staff.
• Enthusiastic and motivated team player.
• High levels of tact and diplomacy required.

Responsibilities

• Act as point of contact for patients and medical staff.
• Type and dispatch clinical correspondence.
• Manage diaries and scheduling.

Skills

Communication skills

Problem-solving skills

Organisational skills

Teamwork

Tools

Word

Excel

TA+

Ormis

Cito

T-Pro

Email systems

Job description

This is an exciting opportunity which has arisen within the established Vascular Secretarial Team.

The post will be to work directly with named Vascular Consultants and to support the wider vascular team including SAS grades, Vascular CNS team and providing support to the MDT. Providing a comprehensive range of secretarial and administrative services.

Applicants must be confident communicators with the ability to liaise with staff at all levels. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills.

Previous applicants need not apply.

You will require high levels of tact, diplomacy, with the ability to prioritise your own workload effectively in the management and running of this secretarial office .

• To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
• Typing and dispatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards
• Excellent organisational and communication skills
• Ability to work independently and as part of a team
• Knowledge of Word, Excel, TA+, Ormis, Cito and e-mail systems
• Will be required to use the new typing and editing software T-Pro
• Diary management
• Telephone queries
• Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline
• Preparing and validating waiting lists.
• Escalate any urgent problems to a senior manager within a timely manner
  
  

Closing date of applications: 08 June 2025

Interview date: 20 June 2025

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
  
  

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
  
  

For further details / informal visits contact: Name: Hayley Gallagher Job title: Service Coordinator Email address: [e-mail] Telephone number: 07385 954831