Medical Secretary

MPA Recruitment; Belfast City District; On-site; GBP 27,000 - 29,000; Full time

Job summary

MPA Recruitment is seeking experienced Medical Secretaries/Administrators to join the Community Paediatrics team in Belfast. The role supports Consultants and the wider clinical team with secretarial and administrative duties in a busy healthcare setting.

You will manage diaries, handle patient communications, process letters and referrals, and help maintain records in line with Trust policies. NHS exposure and IT proficiency are advantageous.

Qualifications

• Previous experience in a medical secretarial/healthcare admin role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Excellent telephone manner and confident dealing with patients and staff.
• Strong IT and Microsoft Office skills.
• NHS/Health & Social Care Trust experience preferred.

Responsibilities

• Provide comprehensive secretarial and administrative support to Consultants and the wider clinical team.
• Manage diaries and appointments to support effective time management.
• Act as a key point of contact for patients, relatives, GPs, hospital staff and external organisations.
• Handle telephone calls and correspondence, taking messages and ensuring appropriate follow-up.
• Process clinic and discharge letters using relevant IT systems.
• Maintain accurate electronic and manual records in line with Trust policies and procedures.
• Process referrals and complete relevant administrative checks.
• Manage waiting lists and patient records in accordance with agreed procedures.
• Liaise with internal departments, hospitals, GPs and other external organisations.
• Extract, collate and summarise information for reports and returns.
• Attend meetings and take appropriate action including minute takingwhere required.
• Support quality assurance and records management processes.
• Provide day-to-day support and guidance to administrative staff where required.
• Assist with the induction and training of new staff.
• Provide cover for colleagues during periods of annual or sick leave.

Skills

Medical secretarial experience

Organisational skills

Communication skills

IT skills

Microsoft Office

Attention to detail

Time management

NHS experience

Tools

IT systems

Job description

Location: Belfast
Hours: Full-time, 37.5 hours per week
Salary: £14.06 per hour
Contract: Temporary, ongoing

About the Role:

MPA Recruitment is currently seeking experienced Medical Secretaries / Administrators to join the Community Paediatrics team based at the Arches Wellbeing & Treatment Centre in Belfast.

This is an excellent opportunity for candidates with strong administrative and secretarial experience who are confident working in a busy healthcare environment and communicating with patients, medical professionals and external organisations.

The successful candidate will provide a comprehensive secretarial and administrative service to Consultant Medical Staff and the wider clinical team, helping to ensure the smooth and efficient delivery of patient services.

Key Responsibilities:

• Provide comprehensive secretarial and administrative support to Consultants and the wider clinical team.
• Manage diaries and appointments to support effective time management.
• Act as a key point of contact for patients, relatives, GPs, hospital staff and external organisations.
• Handle telephone calls and correspondence, taking messages and ensuring appropriate follow-up.
• Process clinic and discharge letters using relevant IT systems.
• Maintain accurate electronic and manual records in line with Trust policies and procedures.
• Process referrals and complete relevant administrative checks.
• Manage waiting lists and patient records in accordance with agreed procedures.
• Liaise with internal departments, hospitals, GPs and other external organisations.
• Extract, collate and summarise information for reports and returns.
• Attend meetings and take appropriate action including minute takingwhere required.
• Support quality assurance and records management processes.
• Provide day-to-day support and guidance to administrative staff where required.
• Assist with the induction and training of new staff.
• Provide cover for colleagues during periods of annual or sick leave.

What We’re Looking For:

• Previous experience in a medical secretarial, healthcare administration or similar administrative role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• A good telephone manner and confidence dealing with patients, healthcare professionals and members of the public.
• Strong IT and Microsoft Office skills.
• Excellent attention to detail and the ability to maintain accurate records.
• Ability to prioritise a busy workload and work effectively to deadlines.
• Previous NHS / Health & Social Care Trust experience would be advantageous.
• Experience working with healthcare IT systems, referrals, waiting lists or patient records would be beneficial.
• Ability to work effectively as part of a wider administrative and clinical team.

Additional Information:

• A Basic Access NI maybe required for this role.
• The successful candidate will initially be based at the Arches Wellbeing & Treatment Centre, although there may be a requirement to provide cover at other Wellbeing & Treatment Centres, including Carlisle Centre, depending on service requirements.

MPA Recruitment is an equal opportunities employer.