Medical Records Team Leader

Nuffield Health; Ipswich; On-site; GBP 25,000 - 30,000; Full time

Job summary

Nuffield Health Ipswich Hospital is seeking a Medical Records Team Leader to provide day-to-day leadership and support to the Patient Services Manager. The role involves coordinating the Medical Records team and delivering efficient administrative support.

The successful candidate will manage workloads, scheduling, and HR tasks, while maintaining high standards and timely delivery. The position offers £27,541 per annum and a 37.5-hour week.

Qualifications

• Experience leading a team is preferred.
• Excellent communication and interpersonal skills.
• Ability to update admin processes and meet deadlines.
• Ability to present to groups and work independently.
• Strong IT skills including MS Outlook and database literacy.

Responsibilities

• Lead the Medical Records team and support the Patient Services Manager.
• Manage workloads, rosters, time entries and annual leave.
• Conduct staff supervision (PDRs, 1:1s) and HR tasks.
• Monitor KPIs for the teams and ensure standards/time scales.
• Support day-to-day operations and drive process improvements.

Skills

Team leadership

Communication

Interpersonal skills

Process refinement

Meeting/presentation skills

Initiative

Change adaptability

Tools

MS Outlook

Database literacy

Computer literacy

Job description

Medical Records Team Leader

Ipswich Hospital | Administration | Permanent contract | Full time

£27,541 per annum depending on experience

37.5 hours a week

Our Medical Records department at Ipswich Hospital currently have an opportunity for a Medical Records Team Leader. Continue your journey with us whilst we’ll support you to be your best.

To provide effective and efficient support to the Medical Records Team. To support the Patient Services Manager with implementation of processes in the Medical Records Department and to provide day to day leadership to the team.

As our Medical Records Team Leader you will:

• Show behaviour, attitude and outlook to support Patient Services Manager at all times especially in terms of setting standards to team members and presenting a united front around business and strategic decisions
• Show excellent attention to detail
• Ensure the work within the area of Medical Records meets all required standards and time scales in line with policies.
• To support the team day to day
• Manage workloads, scheduling/rotas, approve time entries and annual leave requests.
• To complete staff supervision- PDR, one to one's and other HR tasks
• Managing the KPI's for the teams

To succeed as a Medical Records Team leader, you will need:

• Excellent communication skills and ability to disseminate information
• Excellent Interpersonal skills
• To have a positive outlook to change, ability to adapt and have a flexible approach.
• Ability to review and refine admin processes
• Ability to present to a group in meeting situations.
• Ability to work under your own initiative
• Previous experience of team leadership desired but not essential for the right candidate
• Computer literacy, data base and MS Outlook skills are essential
• Ability to remain calm and take control of situations where necessary
• Ability to learn quickly and retain a variety of information.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Ipswich Hospital

Set in over 19 acres of private woodland, Nuffield Health Ipswich Hospital is a haven of tranquillity and repose. Only private patients are treated at Nuffield Health Ipswich Hospital, making us the only purely private hospital in East Anglia and the first within the Nuffield Health Hospitals group. We are currently registered with the Care Quality Commission for 60 beds, with areas of specialty in cataract, cosmetic, gynaecology, imaging & radiology, orthopaedics and urology & men's health Ipswich has a CQC (Care Quality Commission) rating of good.

Join Nuffield Health and create the future you want, today.

It starts with you.

Please remember to inform your line manager if making an internal application.