Medical Records Administrator - Detail-Driven Patient Care

Nuffield Health Glasgow Hospital; Glasgow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Glasgow Hospital is seeking a Medical Records Administrator to join our admissions team. You will manage SARs, maintain accurate patient records, and provide strong administrative support using CRM systems and Microsoft Office.

We value attention to detail, clear communication, and the ability to handle multiple priorities in a fast-paced healthcare setting. This full-time permanent role offers progression in a leading private hospital within Glasgow.

Qualifications

• Strong administration and secretarial skills.
• Excellent attention to detail and accuracy.
• Proficient with Microsoft Office and CRM systems.
• Ability to communicate effectively with patients, visitors and colleagues.

Responsibilities

• Managing and processing SARs from start to finish within required timescales.
• Maintaining accurate medical records for admissions and ongoing care.
• Providing high-quality administrative support using CRM systems and Microsoft Office.
• Supporting the Medical Records team with filing, tracking and locating patient records.
• Answering calls from patients and escalating concerns to clinical teams as needed.
• Delivering exceptional customer service to patients, visitors and colleagues.

Skills

Strong organisational skills

Attention to detail

Communication skills

Office suite (Microsoft Office)

CRM systems experience

Customer service

Tools

Microsoft Office

CRM systems

Job description

Nuffield Health Glasgow Hospital is seeking a Medical Records Administrator to join our admissions team. You will manage SARs, maintain accurate patient records, and provide strong administrative support using CRM systems and Microsoft Office.

We value attention to detail, clear communication, and the ability to handle multiple priorities in a fast-paced healthcare setting. This full-time permanent role offers progression in a leading private hospital within Glasgow.