Medical Receptionist (Part-Time, 9-Month Contract)

Pershore Medical Practice; Birmingham; On-site; GBP 12,000 - 18,000; Part time

Job summary

Pershore Medical Practice, located in Pershore, England, is recruiting a part-time Receptionist for a 9-month fixed-term contract, delivering 22.5 hours per week. The role requires enthusiasm, IT skills and a solid customer service mindset, with core hours from 8am to 6:30pm and a closing date of 18 November 2026.

You will provide friendly reception services, manage patient queries, support administrative processes and maintain professional interactions with patients and staff.

Qualifications

• Experience of working in a public reception environment.
• Experience of dealing with the public/patients.
• Commitment to personal and professional development.
• Experience of medical reception work.
• Experience of Primary Care.

Responsibilities

• Provide a reception service for the Practice and Community Clinics.
• Deal with queries and requests for appointments, signposting and navigation to the appropriate clinician or service.
• Receive patients and pass on messages to practice staff.
• Answer general enquiries and explain surgery procedures.
• Maintain reception and waiting area cleanliness and tidiness.
• Registering patients for EMIS Access and related tasks.

Skills

Enthusiasm

IT skills

Customer service

Tools

EMIS Access

Job description

Pershore Medical Practice, located in Pershore, England, is recruiting a part-time Receptionist for a 9-month fixed-term contract, delivering 22.5 hours per week. The role requires enthusiasm, IT skills and a solid customer service mindset, with core hours from 8am to 6:30pm and a closing date of 18 November 2026.

You will provide friendly reception services, manage patient queries, support administrative processes and maintain professional interactions with patients and staff.