Medical Receptionist / Clinic Manager

JR United Kingdom; Slough; On-site; GBP 22,000 - 40,000; Full time

Job summary

A leading healthcare provider in Slough is seeking a Medical Receptionist / Clinic Manager to join their professional team. The role involves managing appointments, patient accounts, and ensuring high-quality service delivery. Candidates should possess strong administrative and sales skills, with a preference for experience in a medical environment and familiarity with TM3 software.

Qualifications

• Strong customer service and sales skills required.
• Experience in a medical setting is preferred.
• Dynamic individual who thrives in a busy environment.

Responsibilities

• Handling telephone inquiries and bookings.
• Managing electronic diaries and appointment scheduling.
• Maintaining clinic operations and submitting invoices.

Skills

Customer Service

Sales

Problem Solving

Administrative Ability

Tools

TM3 software

Job description

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Medical Receptionist / Clinic Manager, Slough

Client: Health Consultants Inc

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

5

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

Company Description

Health Consultants Inc has over 30 years of experience as a leading healthcare provider with international acclaim. We operate two clinics in central London, including Marylebone Physiotherapy & Sports Medicine, recognized for providing gold-standard care for musculoskeletal disorders and incorporating the latest scientific research and health technology. Our clinics are committed to evolving healthcare and conducting real-world research to redefine healthcare now and in the future. We serve patients locally and worldwide through on-site, virtual, and remote services.

Our administrators are vital to our organization. We seek a proactive, dynamic individual who thrives in a busy environment and demonstrates strong problem-solving skills. The ideal candidate will possess excellent sales skills and top-tier receptionist abilities, delivering gold-standard service to patients and colleagues.

Role Description

This is a full-time, on-site role for a Medical Receptionist with leadership and management skills. Responsibilities include appointment scheduling, patient accounts, electronic insurance submissions, receptionist duties, and maintaining clinic operations.

Join our friendly, professional team and contribute positively to our environment. We seek someone with strong customer service, sales, marketing, administrative abilities, and experience in a medical setting, preferably with TM3 software.

Duties and Key Responsibilities

• Handling telephone inquiries and bookings
• Managing electronic diaries and appointment scheduling
• Producing clinical letters and administrative support
• Updating clinicians with patient admin (referrals, correspondence, reports)
• Communicating effectively with team members, patients, contractors, carers, and healthcare professionals
• Recognizing and adapting to individual communication needs
• Submitting invoices to insurance companies and group accounts

Procurement

• Ensuring timely procurement of physiotherapy and shop supplies
• Procurement of clinic stationery

Quality Assurance

• Monitoring quality and risk issues
• Managing time, workload, and resources efficiently
• Reflecting on performance and taking accountability

Equality & Diversity

• Respecting people's rights and current legislation
• Maintaining privacy, dignity, and respect for all

Personal/Professional Development

• Participating in annual performance reviews and maintaining development records
• Attending mandatory training, including HR, Accounts, Marketing, Medical environment, and TM3 software training

Job Type: Full-time, 8-hour shifts, 5 days per week, morning (7am-3pm) or evening (12pm-8pm). You will be the main person leading reception.

When applying, PLEASE INCLUDE your expected annual salary (not hourly rate) and your availability to start. We are looking for someone to start as soon as possible or to begin training prior to full-time work.

Salary range based on experience and qualifications: £22,000 - £40,000.