Clinic Manager

Embassy of Beauty; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prestigious clinic in Kensington seeks a dynamic Clinic Manager to enhance operations and client experience. The ideal candidate will lead a talented team, manage financial performance, and implement marketing strategies. This role offers the opportunity to shape the future of beauty services in a luxury environment.

Qualifications

• Minimum 3-5 years in a high-end retail management role.
• Strong understanding of sales principles and customer service.
• Demonstrable leadership skills with a focus on team motivation.

Responsibilities

• Oversee daily clinic operations and ensure premium client experiences.
• Recruit, train, and manage a high-performing team.
• Manage clinic budgets and drive retail product sales.

Skills

Leadership

Customer Service

Sales

Problem Solving

Education

Management experience

Tools

Retail point-of-sale (POS) systems

Inventory management systems

Job description

The Embassy of Beauty is a prestigious and innovative clinic dedicated to providing exceptional beauty and wellness treatments. We pride ourselves on a luxurious client experience, cutting-edge technology, and a highly skilled team of professionals. Our mission is to empower our clients to look and feel their absolute best.

The Role

Clinic Manager

Company: Embassy of Beauty

Location: Kensington, London

About Embassy of Beauty

The Embassy of Beauty is a prestigious and innovative clinic dedicated to providing exceptional beauty and wellness treatments. We pride ourselves on a luxurious client experience, cutting-edge technology, and a highly skilled team of professionals. Our mission is to empower our clients to look and feel their absolute best.

The Role

We're looking for an experienced, dynamic, and results-oriented Clinic Manager to lead our team and ensure the smooth and efficient operation of our clinic. If you're passionate about the beauty industry, possess strong leadership skills, and have a proven track record in retail management with a focus on sales and customer service, we want to hear from you.

Key Responsibilities

• Operational Management: Oversee all daily clinic operations, including scheduling, patient flow, inventory management, and facility maintenance, ensuring a seamless and premium experience for clients.
• Team Leadership & Development: Recruit, train, motivate, and manage a high-performing team of therapists, aestheticians, and administrative staff. Conduct performance reviews, foster a positive work environment, and promote continuous professional development.
• Client Experience: Champion an unparalleled client experience, ensuring exceptional service delivery, resolving client concerns, and maintaining high client satisfaction and retention rates. You'll drive a client-centric culture that prioritizes relationships and repeat business.
• Financial Performance & Sales: Manage clinic budgets, monitor revenue and expenditure, and implement strategies to achieve financial targets. You'll be instrumental in driving retail product sales, identifying cross-selling opportunities, and optimising profitability.
• Marketing & Business Development: Collaborate with the marketing team to promote clinic services, attract new clients, and retain existing ones. Identify and pursue new business opportunities, leveraging your retail experience to enhance brand visibility and customer loyalty.
• Compliance & Regulations: Ensure the clinic operates in full compliance with all relevant health and safety regulations, industry standards, and company policies. Maintain all necessary licenses and certifications.
• Stock & Inventory: Manage ordering, stock levels, and inventory control for all products and supplies, with a keen eye on merchandising and sales performance.
• System Management: Oversee the efficient use of clinic management software and other operational systems.

Qualifications & Experience

• Proven experience (minimum 3-5 years) in a management role within a high-end retail environment, ideally in beauty, luxury goods, or a similar customer-focused industry.
• Strong understanding of sales principles, merchandising, and customer service best practices.
• Demonstrable leadership skills with the ability to inspire and motivate a team to achieve sales targets.
• Exceptional customer service and communication skills (both written and verbal).
• Solid financial acumen and experience with budget management and sales forecasting.
• Proficiency in retail point-of-sale (POS) and inventory management systems.
• A proactive, problem-solving attitude and the ability to work effectively under pressure.
• A passion for the beauty and wellness industry is highly desirable.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Retail

Referrals increase your chances of interviewing at Embassy of Beauty by 2x

Get notified about new Clinic Manager jobs in Greater London, England, United Kingdom.

London, England, United Kingdom 21 hours ago

Southall, England, United Kingdom 1 day ago

Enfield, England, United Kingdom 1 day ago

Assistant Clinic Manager - London Richmond

Greater London, England, United Kingdom 5 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 5 days ago

Assistant Clinic Manager - Clapham South

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 hours ago

London, England, United Kingdom 1 week ago

Experienced Practice Manager – Leading Two Premium Private Clinics

Isleworth, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 6 days ago

Assistant Clinic Manager - Westfield Stratford

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 months ago

City Of London, England, United Kingdom 2 hours ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 hours ago

Romford, England, United Kingdom 3 weeks ago

London, England, United Kingdom 19 hours ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 23 hours ago

Harrow, England, United Kingdom 5 days ago

Southwark, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 17 hours ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.