Medical Receptionist/Clerical Assistant

NHS Scotland; Scotland; On-site; GBP 11,000 - 15,000; Part time

Job summary

NHS Scotland is seeking a part-time Medical Receptionist/Clerical Assistant for the Fife area. The role involves excellent communication with patients and the public, along with supporting the reception team in a dynamic environment. Ideal candidates will be patient-focused, organised, and dedicated to high standards of service.

Qualifications

• Experience in a GP practice preferred but not essential.
• Ability to work independently in a busy environment.
• Compassionate and patient-focused.

Responsibilities

• Deal with members of the public both by telephone and in person.
• Maintain professional conduct in a busy and sometimes stressful environment.
• Handle sensitive information while ensuring confidentiality.

Skills

Communication

Organisation

IT skills

Customer Service

Confidentiality

Job description

Medical Receptionist/Clerical Assistant, Fife

Position: Part Time Medical Receptionist/Clerical Assistant

Working Days: Over 3 days – Wednesday to Friday, with shift finish times at 6pm/7pm

Application Note: CVs will not be accepted. Please apply through our website: Vacancies | Bennochy Medical Centre | NHS Scotland

About the Role

We are looking to expand our reception team. If you:

• Enjoy dealing with members of the public both on the telephone and in person, with excellent communication skills and a pleasant telephone manner.
• Can work independently in a busy, sometimes stressful environment.
• Are patient-focused, with compassion and the ability to communicate sensitively in challenging situations.
• Possess excellent organisation and IT skills.
• Have knowledge of medical terminology (preferred but not essential).
• Can work flexible hours during periods of annual leave.
• Are adaptable to changes within the NHS.
• Understand the importance of confidentiality.
• Maintain a professional approach.
• Are enthusiastic, independent, and committed to high standards.
• Have previous experience in a GP practice (preferred but not essential).

If you are committed and driven to provide the highest level of service to our patients and team, please visit our website for an application pack. Remember, CVs will not be accepted; only use the application form on our website.

NHS Scotland is dedicated to promoting equality and diversity in the workforce, ensuring all employees feel respected and valued. We welcome applications from all sections of society.