Medical Receptionist/Clerical Assistant

NHS Scotland; Bow of Fife; On-site; GBP 23,000 - 27,000; Part time

Job summary

A leading healthcare organization is seeking a Part-Time Medical Receptionist/Clerical Assistant to join their reception team. This crucial role involves interacting with patients and managing administrative tasks in a busy environment. The ideal candidate should possess excellent communication and IT skills while being patient-focused and adaptable to changes. A commitment to service excellence and teamwork is essential for this position.

Qualifications

• Experience in a busy reception role is preferred but not essential.
• Ability to work flexible hours according to practice needs.
• Understanding of confidentiality.

Responsibilities

• Dealing with public inquiries in-person and over the phone.
• Working both independently and in a team.
• Maintaining high professional standards.

Skills

Communication Skills

Organizational Skills

IT Skills

Compassion

Ability to Work Under Pressure

Job description

Part Time Medical Receptionist/Clerical Assistant

20 Hours Contract

(Worked over 3 days – Wed- Fri, shift finish times 6pm/7pm)

£23,819 - £26,339 Pro-rata (£12.38 - £13.69 per hour)

• CVs will not be accepted*****
  
  

Apply here: Vacancies | Bennochy Medical Centre | NHS Scotland

We are looking to add to our reception team. We want to hear from you, if you:

• Enjoy dealing with members of the public on the telephone and in person, and therefore have excellent communication skills with a pleasant telephone manner.
• Work with the minimum of supervision in a busy and sometimes stressful environment.
• Are patient focused and have compassion to communicate sensitively and effectively in challenging situations.
• Have excellent organisation and IT skills.
• Knowledge of medical terminology preferred, but not essential.
• Are able to work flexible hours, according to the needs of the practice during periods of annual leave.
• Have vision, willingness and drive, to adapt to changes in the NHS.
• Understand the need for confidentiality.
• Are professional in your approach.
• Will be enthusiastic, happy to work independently and thrive on working to high standards.
• Have previous experience of working in a GP practice. Although experience is not essential, it is preferred.
  
  

If you possess the right level of commitment and drive to deliver the highest level of service to our patients, and practice team, please visit our website for an application pack *****CVs will not be accepted**** Please only use our application form on our website.

Vacancies | Bennochy Medical Centre | NHS Scotland

Interviews: 17th June 2025

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.