Medical Receptionist

JR United Kingdom; Maidstone; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading health clinic in the UK is looking for a friendly and organized Medical Receptionist. The role involves greeting patients, managing inquiries, and supporting clinical staff with administrative tasks. This position offers the chance to work in a supportive environment with opportunities for training and development.

Benefits

Supportive team environment

On-the-job training and development opportunities

Opportunity to make a positive difference in people's lives

Qualifications

• Previous experience in a receptionist, administrative, or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Schedule and confirm patient appointments.
• Maintain accurate patient records and ensure confidentiality.

Skills

Communication

Organizational Skills

Customer Service

Computer Proficiency

Job description

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Location: Clinic locations: Oxted and/or Sevenoaks

Job Type: Full-time (37.5hours/week)

Reports to: Partner and Practice Manager

About Us

The Ü Clinic is a multi-specialist consultant led clinic offering a range of exceptional expert care. We are a small but busy and reputable health clinic dedicated to supporting our patients. We currently offer GP, Ophthalmology, Skin and Aesthetic services. Our multidisciplinary team works collaboratively to promote health and wellbeing to our patients and the community.

The Role

We are seeking a friendly, organized, and reliable Medical Receptionist. As the first point of contact for our patients, the Receptionist plays a key role in ensuring a welcoming and smooth experience from arrival to departure.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Answer and direct phone calls, take messages, and manage inquiries
• Schedule and confirm patient appointments using our booking system
• Provide information regarding services, procedures, and clinic policies
• Maintain accurate patient records and ensure confidentiality
• Handle administrative tasks such as filing, scanning, and data entry
• Assist with billing and payment processing as needed
• Handle incoming and outgoing correspondence, including email, mail, and phone calls
• Support clinical staff with coordination of patient flow
• Monitor and order office and medical supplies when needed
• Maintain the reception area to ensure it is clean and welcoming

What We’re Looking For:

• Previous experience in a receptionist, administrative, or customer service role (healthcare experience is an advantage)
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency in using computers and office software (e.g., MS Office, appointment booking systems)
• A compassionate and professional approach to patient care
• Ability to work independently and as part of a team
• Flexibility to work from different clinic locations. These are currently Oxted and Sevenoaks. Flexibility to work on some evening and weekends.

What We Offer:

• A supportive and friendly team environment
• On-the-job training and development opportunities
• A role with variety and responsibility
• Opportunity to make a positive difference in people’s lives

How to Apply

Please submit your CV and a brief cover letter outlining your experience and interest in the role to [emailprotected]