Medical Receptionist

Signature Recruitment; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Medical Receptionist to join their dedicated team in a busy London clinic. In this full-time, on-site role, you will play a crucial part in supporting patients undergoing sensitive procedures, ensuring their comfort and guiding them through the process with empathy and professionalism. Your administrative expertise will help maintain smooth operations, from managing patient records to coordinating appointments. If you thrive in a healthcare environment and have a passion for providing exceptional front-of-house support, this opportunity is perfect for you.

Qualifications

• Experience in a receptionist role, ideally in a clinical setting.
• Strong verbal communication and attention to detail.

Responsibilities

• Maintain patient records and assist with daily scanning list.
• Greet patients and ensure adherence to scan protocols.

Skills

Receptionist experience

Administrative skills

Communication skills

Attention to detail

Empathy

Excel proficiency

Tools

Internal systems

Databases

Excel

Job description

Are you a calm, empathetic receptionist with strong admin skills and a professional, patient-facing approach? Do you thrive in healthcare environments where attention to detail, sensitivity, and communication make a real difference? Signature Recruitment is working with a London clinic to recruit a Medical Receptionist for a full-time, three-month assignment. This is a fully on-site role, Monday to Friday, supporting a busy diagnostic team working with patients undergoing cancer, paediatric, and neurological scans. You’ll be part of a growing, friendly team delivering compassionate front-of-house support providing vital reassurance and guidance to patients, while keeping administrative processes running smoothly and accurately.

Medical Receptionist Key Responsibilities:

• Maintain and update patient records using internal systems and assist with daily scanning list preparation
• Greet and check in patients, monitor waiting areas, and ensure adherence to scan protocols (e.g. fasting)
• Confirm appointments by phone and advise patients on preparation requirements; escalate late arrivals to the clinical team
• Answer phone calls and emails, responding to queries or signposting appropriately with care and professionalism
• Organise incoming/outgoing post, prepare documents for filing/scanning, and support the team with general admin duties
• Ensure reception and shared areas are kept clean, stocked, and welcoming at all times

Medical Receptionist Key Skills:

• Proven experience in a receptionist and administrative role, ideally within a clinical or hospital environment
• Excellent verbal communication, with a calm, professional manner and strong attention to detail
• Confident using Excel, databases, and internal systems to manage appointments and patient records
• Strong empathy and discretion, with the ability to support patients during sensitive and emotionally challenging situations

If you’re a compassionate, reliable receptionist with a steady presence and strong admin skills, we’d love to hear from you. Apply today!

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.

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