Medical Receptionist

Integral Diagnostics (IDX); Leigh on Sea; On-site; GBP 20,000 - 30,000; Full time

Job summary

Integral Diagnostics (IDX) is hiring a Radiology Receptionist for their newly opened Eastwood Private Hospital. In this full-time role, you will be responsible for managing phone enquiries, greeting and billing patients, and supporting the hospital's imaging needs. You will need to demonstrate strong customer service and multitasking skills.

The ideal candidate will have a bright personality and be an empathetic face for patients. This position offers potential for work travel, relocation, and career advancement within the Integral Diagnostics network.

Qualifications

• Strong customer service skills required.
• Ability to build rapport with doctors and colleagues.
• Fast-paced multitasking skills are essential.

Responsibilities

• Manage phone enquiries and front reception.
• Greet and bill patients.
• Manage online bookings and process documentation.

Skills

Customer service skills

Multitasking skills

Rapport building

Empathy

Efficiency

Job description

About The Role

Attention customer service superstars, Radiology Receptionist job opportunity at Adelaide's newest CBD Hospital. Eastwood Private Hospital located Greenhill Road. This is a full-time (Mon-Fri) position and will also require rotation between our Hutt Street clinic.

We are seeking a people person, with bright personality and great multitasking skills to join the team at Fowler Simmons Radiology. The site is brand new with contemporary workflows and stunning design.

Responsibilities Include

• Managing and staying on top of phone enquiries
• Front reception, greeting and billing patients
• Managing online bookings
• Supporting the Hospital in their imaging needs and fostering positive relationships
• Being the friendly and empathetic face of the site
• Enter and register bookings for patients / referrers
• Process paperwork such as invoices, receipts and Medicare claims

About Us

Fowler Simmons Radiology consists of our MSK speciality centre on Hutt St Adelaide and, now our second site, Eastwood Private Hospital which will provide a comprehensive service. We are part of Integral Diagnostics (IDX), a network of Radiology brands spanning Australia and New Zealand. This brings the potential for work travel, relocation and career advancement if ever desired.

You Will Have

• Strong customer/patient service skills
• An ability to build rapport with doctors
• An accommodating nature towards Hospital Staff
• Care for your colleagues
• Efficiency
• Fast paced multitasking skills

We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation. We know great minds don’t think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.