Medical Practice Receptionist & Administrator

Tamworth House Medical Centre; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Tamworth House Medical Centre is seeking a GP Receptionist/Administrator to join a busy East Merton practice. The role requires excellent organisation, strong communication, and ability to work under pressure. Previous GP practice experience and EMIS knowledge are advantageous.

You will support clinical staff with clerical duties, manage the reception and appointment system, and communicate via email as part of moving to electronic NHS communications.

Qualifications

• Good standard of education or experience.
• GCSE grade A-C in English and Maths.
• Customer service experience.
• Desirable: experience in a health care environment.
• Desirable: knowledge of Telephony, Summarising, Coding, Microsoft software.

Responsibilities

• Open up/close practice premises and maintain security per protocols.
• Manage practice appointments system and direct patients to the right clinician.
• Handle personal and telephone requests for appointments and visits.
• Process and distribute mail, take messages, and file paperwork.
• Data entry, scanning, photocopying, and other clerical tasks as needed.
• Order stationery and supplies; keep reception area tidy and welcoming.
• Provide refreshments and keep the kitchen area clean.

Skills

Customer service

Education

GCSE English & Maths

Tools

Microsoft Office

Job description

Tamworth House Medical Centre is seeking a GP Receptionist/Administrator to join a busy East Merton practice. The role requires excellent organisation, strong communication, and ability to work under pressure. Previous GP practice experience and EMIS knowledge are advantageous.

You will support clinical staff with clerical duties, manage the reception and appointment system, and communicate via email as part of moving to electronic NHS communications.