Medical Malpractice Insurance Account Executive

Polkadotfrog; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Commercial Insurance Broker in Ipswich seeks a customer-focused individual to join their medical malpractice team. In this role, you will assist clients with their insurance needs, ensuring great service and satisfaction. The ideal candidate should have a passion for customer service, with or without insurance experience, and the capacity to work collaboratively in a supportive team. This role offers professional growth, training, and a focus on client relationships.

Benefits

Expert training

Access to cutting-edge tools

Supportive team environment

Qualifications

• Passion for Customer Service and a willingness to learn.
• Commercial Insurance experience is a distinct advantage.
• Good listening and communication skills are essential.

Responsibilities

• Assist existing customers with policy amendments and renewals.
• Build meaningful customer relationships and deliver excellent service.
• Work in a team environment to enhance client experience.

Skills

Customer Service

Communication

Adaptability

Job description

Overview

the role.

Working within an innovative and rapidly growing Commercial Insurance Broker in Ipswich, this is an insurance job like no other with a complete focus on the customer experience and their satisfaction.

You will be part of a small medical malpractice team with a focus on assisting existing customers, mainly in the beauty and aesthetics arenas. They may need to make any amendments to their policies, change their details/address or assist them when it comes to renewal time to check if anything has changed and anything else a customer might need from you and offer quotes etc.

You will be joining a team various degrees of experience, but who are all there to help each other and to make sure the client experience and your own work experience are second to none.

Why you should apply

This role provides a fantastic opportunity to grow your career within a dynamic and supportive team. You\'ll have access to cutting-edge tools, expert training, and a structured workflow to help you succeed. You will focus on building meaningful customer relationships and delivering excellent service. Plus, you\'ll be joining a forward-thinking company that values teamwork, integrity, and exceptional customer care.

What we’re looking for

• Someone with a passion for Customer Service, a willingness to learn and able to adapt quickly.
• Commercial Insurance experience would be a distinct advantage, but a good general insurance background or the eagerness to get into the insurance industry would also be considered.
• You need to be a good listener and communicator, lots of clients will be small businesses so you need to be patient and explain policies clearly.
• You must have a team mentality and be engaged as well as being professional and supportive.

About the employer

INDH

At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.

Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple to create positive relationships, built on honesty, transparency, and thoughtfulness, for both employers and job seekers.

Equal opportunity statement

Our commitment to inclusivity and equal opportunity applies to all people and all roles at polkadotfrog.