Medical Engineering (EME) Technician

2gether Support Solutions Limited; Canterbury; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company Pension

Onsite childcare facilities

Staff communications app

Staff discounts & wellbeing platform

Discounted food in canteen

Blue Light Card access

Job summary

2gether Support Solutions Limited is seeking an EME Technician to join our Kent and Canterbury Hospital team. This full-time role runs Monday to Friday, 8am–4pm with on-call duties, supporting a range of diagnostic and patient-care equipment across East Kent.

You will apply engineering skills to ensure devices are safe, calibrated and ready for patient care, liaising with clinicians, suppliers and engineers.

Qualifications

• Ideally an HNC with 2+ years’ experience.
• An ONC with 5+ years’ experience is desirable.
• Experience with clinical application, operation and maintenance of medical devices is desirable.
• Engineering background is required.

Responsibilities

• Provide a clinical technical service for calibration, quality control and troubleshooting of diagnostic equipment.
• Identify hazardous symptoms and faults when in clinical areas or speaking with staff.
• Liaise with clinical staff to undertake preventative maintenance and rectify problems.
• Communicate with patients and healthcare professionals about equipment maintenance.
• Perform daily maintenance and repairs of medical devices as directed by the EME Site lead.
• Record work and documentation accurately in electronic databases.
• Work within the departmental quality management system.

Skills

Excel

Customer service

Communication

Problem solving

Time management

Relationship building

Education

HNC

ONC

Job description

2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.

We are looking for an EME Technician to join us at the Kent and Canterbury Hospital. This is a full time permanent position, working Monday to Friday, 8am to 4pm + on call.

As a Medical Engineering Technician (EME), you'll play a crucial role in maintaining and supporting a wide range of medical devices, ensuring they are safe, functional, and ready for patient care. You'll apply your technical expertise across hospital and community settings, supporting diagnostics, treatment, and point of care equipment. Ideally, you will be from a medical device engineering background. However, we are very welcoming to those coming from other backgrounds of engineering training including electro biomedical or digital repair technicians, as well as those perhaps coming from an ex services background that have sound training within aircraft, telecoms or ground engineering trades.

You will be part of a team maintaining medical equipment and supporting Medical Equipment Libraries (MELs) and Radiology Maintenance. The team is required to work to a high standard of safety and accountability, in line with: the departmental quality management system (QMS), the policy for the management of medical devices, MHRA guidance, Care Quality Commission regulations and 2gether employment policies.

You will liaise and work closely with healthcare professionals, manufacturers’ representatives, engineers, and technical staff to provide applications advice, device evaluation, acceptance testing, commissioning, troubleshooting, calibration and maintenance of a diverse range of diagnostic, therapeutic and point of care testing equipment, ensuring it functions correctly, is within calibration limits, and safe for patient and staff use.

Key Responsibilities:

• Provide a clinical technical service for the application, calibration, quality control and troubleshooting of a specific range of diagnostic, therapeutic and point of care testing equipment as agreed in the annual Individual Performance Review.
• Use technical and clinical experience to identify potentially hazardous symptoms and faults when in clinical areas or in talking to clinical staff.
• Liaise with clinical staff in order to undertake preventative maintenance and rectify problems, minimising impact on patient treatment lists.
• Liaise with patients in hospital and in their home, communicating technical information, advice and arrangements for the maintenance and repair of their equipment.
• Carry out daily maintenance and repairs of medical devices, as directed by the EME Site lead, according to agreed service standards and work instructions.
• Organise, prioritise and control work using own initiative, without managerial input and when carrying out work in patients’ homes.
• Perform a range of inspection, maintenance and testing on a variety of medical equipment throughout East Kent and beyond; including commissioning, acceptance testing, calibration, safety tests and performance checks to manufacturer’s specifications. Reporting adverse fault conditions to supervisor.
• Ensure that work records and all other documentation is accurate and consistently completed in a timely manner. Documents will be scrutinised, scanned, and must accurately be attached to various electronic databases.
• Work within the requirements of the departmental quality management system.

About you:

The successful candidate will have an engineering background, and possess the following skills:

• Computer literate, especially in the use of Excel
• Excellent customer service and communication skills
• Strong problem-solving skills
• Ability to build working relationships and good prioritisation and time management skills

Qualifications:

• Ideally, you will either have an HNC, with 2+ years’ experience.
• Or, an ONC with 5 + Years’ Experience. (desirable, not essential).
• Prior experience or knowledge of the clinical application, operation and maintenance of a range of medical devices is desirable, but not essential.

Why work with us?

• A supportive and collaborative working culture
• Opportunities for further training and professional development
• The chance to make a real difference in patient care every day
• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilities
• Blink- Staff communications app
• Viv up- Staff discounts & wellbeing platform
• Discounted food in canteen
• Access to the blue light card

We offer discounts and savings that make a difference to you including:

• Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
• Subsidised bus pass
• Health and beauty, gifts, toys, fashion and entertainment
• Training and development opportunities including BICS and functional skills training
• Social values are at the core of 2gether Support Solutions.

We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.