Medical Education Assistant

UHNM; Stafford; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust is seeking a Band 3 Postgraduate Medical & Dental Education support role at the Stafford site. The permanent, full-time position (37.5 hours) runs Monday–Friday with occasional out-of-hours toil.

You will assist Life Support course delivery, monitor Foundation Doctors portfolios toward ARCP, and maintain PGMC audio-visual equipment and reception duties. The post requires GCSE English, Office software skills, and practical administration

Qualifications

• Educated to GCSE level or equivalent specifically English
• RSA 11 word processing or equivalent Experience of
• Experience of Microsoft Office software and database experience
• Relevant experience of office administrative tasks
• Ability to realise when it is necessary to liaise with more senior members of the team
• Previous experience in a receptionist/clerical role
• Knowledge of a wide range of audio-visual equipment & communication systems

Responsibilities

• Attend Life Support courses and assist the Course Co-ordinators in the setup of equipment and manoeuvring equipment during the courses. This will involve out of hours working.
• Monitoring portfolios of Foundation Doctors and keeping accurate records as trainees move towards ARCP.
• To provide maintenance and technical support of audio equipment within the PGMC and demonstrations if required. Reception duties are also a requirement.

Skills

Reception/clerical experience

Liaise with senior team

Attention to detail

Customer service

Education

GCSE English

RSA 11 word processing

Tools

Microsoft Office

Database experience

Audio-visual equipment knowledge

Job description

Main area Postgraduate Medical & Dental Education Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Basic hours are Monday - Friday (8.30am-4.30pm) but out of hours will be required and given back as toil) Job ref 205-8339275

Site Postgraduate Medical Centre, County Hospital Town Stafford Salary £25,760 - £27,476 per annum Salary period Yearly Closing 01/11/2026 23:59

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The post holder will provide support to three areas of Postgraduate Medical & Dental Education.

The first area is to assist the Life Support Co-ordinators in the delivery of Life Support Courses. This will require out of hours working which will be given back as toil. On course days the post holder will be required to open the PGMC and on occasion close and lock up at the end of the day.

The next area is administration support to the PMDE department including monitoring of Foundation Doctors portfolios which involves a high degree of accuracy.

The final area is basic maintenance and repairs to audio visual equipment in the PGMC, general set up of the PGMC, technical support and demonstrations if required and trained. This role will also be required carry out reception duties.

Main duties of the job

Attend all Life Support courses and assisting the Course Co-ordinators in the set up of equipment and manoeuvring equipment during the courses. This will involve out of hours working.

Monitoring portfolios of Foundation Doctors and keeping accurate records as trainees move towards ARCP.

To provide maintenance and technical support of audio equipment within the PGMC and demonstrations if required. Reception duties are also a requirement.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

As above and see job description.

Post is Monday-Friday, 8.30am-4.30pm but will involve out of hours working, early mornings and late evenings but the time will be given back as toil.

Qualifications

• Educated to GCSE level or equivalent specifically English
• RSA 11 word processing or equivalent Experience of
• Experience of Microsoft Office software and database experience
• Relevant experience of office administrative tasks
• Ability to realise when it is necessary to liaise with more senior members of the team
• Previous experience in a receptionist/clerical role
• Knowledge of a wide range of audio-visual equipment & communication systems

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.