Medical Device Service Engineer

Quality Start Ltd; Gloucester; On-site; GBP 33,000 - 39,000; Full time

Job summary

Quality Start Ltd in Gloucester is seeking a Medical Device Service Engineer to design processes, documentation, training and workflows for delivery, installation, support and servicing of medical device products.

You will provide hands-on technical support through design and post-surveillance, align with FDA/ISO/IEC design controls, and contribute to the transfer of service design to operations. The role is a 6-month contract based in Gloucester with a PAYE rate of £26.54 per hour.

Qualifications

• Experience delivering, installing and servicing medical devices.
• Experience with Cloud solution products.
• Contract role for 6 months with potential extension.

Responsibilities

• Design Service Engineering documentation through the product lifecycle.
• Participate in pre-sale activities as needed.
• Develop/administer training for relevant teams.
• Tier 3 support for handling customer escalations.
• Ensure design controls per FDA/ISO/IEC during development.

Skills

Word

Excel

Documentation

Training

Tools

Jira

DevOps

Microsoft Word

Microsoft Excel

Job description

Medical Device Service Engineer - Gloucester

Opportunity

Do you have experience in designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of medical device products? Do you have experience of Cloud solution products? Looking for a contract role with an exciting global pharmaceutical / medical device company? If yes then this is the role for you.

Your role as a Medical Device Service Engineer will involve designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of products and then executing the design transfer of the product's service design to operations. You will provide hands‑on technical support during the design and post surveillance phase.

Duties and responsibilities include

• Developing /administering Service Engineering documentation through the entire product lifecycle.
• Participating in pre-sale activities, as needed.
• Developing / administering the training to the relevant teams.
• Tier 3 support for handling customer escalations.
• Working to FDA, ISO, IEC design control procedures, regulations, and standards ensuring appropriate design controls are being adhered to during engineering efforts and new product development.
• Participating in the decomposition of system requirements to derived requirements.

This is a 6 months contract role which will be reviewed for a possible extension or go permanent however this is all dependent on the individual and business performance. The PAYE rate is £26.54.

Skills

• Intermediate to advance level with Word and Excel.
• Experience with tracking systems such as DevOps, Jira, etc.
• Strong knowledge of engineering disciplines in an in R&D environment and solid knowledge of related disciplines.
• Medical device experience.
• Experience of Cloud solution products.