Medical Case Manager

Healix International; Esher; On-site; GBP 42,000; Full time

Job summary

A leading company in medical assistance is seeking a Medical Case Manager to join their dynamic team. This role offers an opportunity for registered nurses to transition from clinical settings to an office-based position, providing medical support to overseas government employees and their families. Responsibilities include managing medical cases, providing advice, and coordinating care with international professionals. The position offers competitive benefits and opportunities for professional development.

Benefits

Flexible day shift patterns

Healix academy support for personal development

Company benefits such as pension and life insurance

Qualifications

• Minimum 3 years recent clinical experience (Band 5 or above).
• Experience in clinical case management is advantageous.
• Ability to work independently and as part of a team.

Responsibilities

• Conduct routine medical case management activities prioritizing patient well-being.
• Provide medical advice and recommendations via direct communication channels.
• Liaise with international medical professionals for treatment coordination.

Skills

Nursing and caring skills

Excellent communication skills

Education

Registered General Nurse with current NMC pin

Job description

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Job Description

Location: Healix Group, Healix House, Esher Green

About The Role

We are recruiting an experienced nurse to join our Government team in a dynamic, diverse and fulfilling role. Our Nurse-led team, which includes doctors, coordinators and administrators, look after overseas-based government employees and their families from a medical perspective. This role offers a unique opportunity for nurses to transition from clinical settings to a UK office-based position while continuing to apply their nursing expertise.

Key Benefits

• Office-based work with patient contact via telephone and technology
• Flexible day shift patterns
• Healix academy support for personal development and qualifications (e.g., ILM5 management, leadership, clinical pathways, risk management)
• Repatriation flight work
• Company benefits such as pension, EAP, life insurance, wellbeing

About Healix

Our purpose is to help people in difficult situations—whether facing a cancer diagnosis, needing medical assistance abroad, or caught in conflict or natural disaster. We support them, ensure they receive help, and if necessary, facilitate their evacuation. Our multidisciplinary team includes doctors, nurses, coordinators, and security specialists who navigate the global health and security landscape.

Responsibilities

• Conduct routine medical case management activities prioritizing patient well-being
• Provide medical advice and recommendations via direct communication channels
• Liaise with international medical professionals for treatment coordination
• Assess medical reports and write referrals for appropriate care
• Evaluate standards of care and advise on fitness to fly
• Conduct pre-travel assessments and provide overseas medical planning advice
• Collaborate with medical and non-medical staff to develop safe medical plans
• Arrange medical evacuations and repatriations
• Potentially act as a medical escort during international repatriations
• Participate in quality improvement projects

About You

• Registered General Nurse with a current NMC pin
• Experience in clinical case management is advantageous
• Experience in primary care, acute care, cruise ship nursing, military nursing, public health/travel health, or humanitarian work
• Ability to identify critical issues and escalate appropriately
• Ability to work under pressure with empathy
• Excellent communication skills in English

Skills Needed

Nursing and caring skills

About The Company

We provide UK healthcare benefits and global medical, security, and travel assistance. Our goal is to support individuals in challenging situations, providing tailored solutions with a personal touch. Our team includes doctors, nurses, coordinators, and security experts dedicated to navigating complex global health and security issues.

Company Culture

We foster a supportive environment that values initiative and adaptability. Our clients trust us for our personalized approach and comprehensive services, which are tailored to their specific needs. We offer excellent benefits and opportunities for professional growth in a friendly, dynamic workplace.

Desired and Required Criteria

• Experience in government, military, overseas environments, or medical insurance assistance is a plus
• Current NMC pin, minimum 3 years recent clinical experience (Band 5 or above)
• Basic IT skills, strong communication skills
• Ability to work independently and as part of a team

Closing Date

Friday 20th June, 2025

Contract Type

Full-time

Salary

£42,000 per year

Additional Information

Various locations in the UK, with opportunities for international travel and repatriation work. Sign in to set job alerts for "Medical Case Manager" roles.