Medical Assistant, Family Medicine- Dover

Wentworth-Douglass Hospital(WDH); Dover; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to support healthcare teams in providing exceptional patient care. This role involves direct interaction with patients, assisting in clinical and non-clinical services, and ensuring a smooth patient experience. You will be responsible for taking vital signs, documenting patient information, and preparing treatment rooms, all while collaborating with healthcare providers. If you have strong interpersonal skills and a passion for healthcare, this is a fantastic opportunity to make a positive impact in a dynamic environment.

Qualifications

• Strong interpersonal and communication skills are essential for success.
• Ability to prioritize tasks in complex and busy environments.
• Comprehensive knowledge of medical terminology and procedures.

Responsibilities

• Interview patients to obtain medical information and measure vital signs.
• Record patients' medical history and perform general office duties.
• Prepare treatment rooms for patient examinations and clean instruments.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Time Management

Medical Terminology Knowledge

EHR Systems Proficiency

Education

High School Diploma or Equivalent

Tools

Electronic Health Record (EHR) Systems

Medical Office Software

Job description

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care
Does this position require Patient Care?
Yes
Essential Functions
-Interview patients to obtain medical information and measure their vital signs, weight, and height.
-Show patients to examination rooms and prepare necessary equipment for healthcare providers.
-Record patients' medical history, vital statistics, or information such as test results in medical records.
-Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
-Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
-Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
-Clean and sterilize instruments and dispose of contaminated supplies.

Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred
Experience
Direct MA experience or medical field work 0-1 year preferred
Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.

Wentworth-Douglass Physician Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.