Medical Affairs Coordinator: AI-Driven Ops & Compliance

Servier; Slough; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Servier is seeking a meticulous Medical Affairs Coordinator at Head Office in Stoke Poges, Slough. You will drive non‑promotional activities, manage complex documentation, and streamline processes using digital tools.

The role spans Medical, Patient, and Corporate Affairs, with a strong emphasis on compliance, data retention, and efficient project support. Key duties include coordinating HCP sponsorships for international congresses, maintaining electronic and physical filing systems, supporting

Qualifications

• Proven admin/co‑ordinator experience
• Experience in pharma/regulatory environment preferred
• Experience with event logistics and grants/sponsorships
• Knowledge of Veeva Promomats and related systems
• Strong proficiency in Microsoft Office 365, SharePoint, Teams, Excel

Responsibilities

• Provide end‑to‑end admin coordination for non‑promotional projects across Medical Affairs, Patient Affairs and Corporate Affairs; manage Veeva Event Management and document templates
• Coordinate HCP sponsorship for international congresses; handle logistics and regulatory paperwork
• Coordinate national conference documentation for non‑promotional teams
• Champion Veeva Promomats approvals and advise on documentation references
• Organize materials in Veeva Promomats and manage withdrawal/renewal cycles
• Maintain filing systems across SharePoint, non‑promotional materials and project docs
• Support GCTS Veeva Event Manager entries, monitoring and follow‑ups
• Ensure compliant electronic/physical filing per retention policy and liaise with archiving services
• Coordinate submissions to databases (GCTS) and data retention procedures
• Maintain Medical Affairs SharePoint and Promomats; assist audits/inspections
• Arrange internal head office meetings, capture minutes, prepare reports
• Monitor DOGS inbox; manage DOGS committee correspondence and tracking
• Support SOP updates, formatting and author collaboration; assist VEM/GCTS submissions
• Collaborate with Websop team on issues; coordinate training distributions
• Prepare and manage PO payments and track delivery proofs
• Identify and report pharmacovigilance information and ensure non‑promotional medical enquiries

Skills

MS Office 365

SharePoint

Teams

Excel

Veeva

ABPI/IPHA knowledge

AI/digital tools usage

stakeholder management

organization & detail‑oriented

communication

proactive problem solving

Tools

Veeva Promomats

Job description

Servier is seeking a meticulous Medical Affairs Coordinator at Head Office in Stoke Poges, Slough. You will drive non‑promotional activities, manage complex documentation, and streamline processes using digital tools.

The role spans Medical, Patient, and Corporate Affairs, with a strong emphasis on compliance, data retention, and efficient project support. Key duties include coordinating HCP sponsorships for international congresses, maintaining electronic and physical filing systems, supporting