Media Data & Client Relations Specialist

GBR - Kantar Media Audiences Limited; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Fifty5Blue in London seeks a curious, organised and client-focused Research & Client Executive to join Barb, the UK’s gold-standard TV and video audience measurement service. You’ll work on data submissions, queries and client communications for broadcasters and advertisers.

This hybrid role offers development opportunities and is suited for those early in their career or seeking to expand experience in TV, streaming, video and data-driven media.

Qualifications

• Strong communication skills and confidence working with clients.
• An interest in TV, streaming, video and digital media.
• A logical, curious mindset and comfort working with numbers or data.
• Excellent organisation and time management skills.
• A willingness to learn and take ownership of queries.
• The ability to remain calm and professional under time pressure.
• An understanding of audience measurement, research methods or media data would be beneficial, but is not essential.

Responsibilities

• Respond to client queries about audience data and programme log submissions.
• Investigate data queries, identify potential issues and work through solutions.
• Liaise with internal subject matter experts when needed.
• Clearly communicate data issues, changes and delays to clients.
• Track and manage multiple queries simultaneously, ensuring timely resolution.
• Help maintain high standards of data quality and client service.
• Build strong working relationships with broadcasters and industry stakeholders.
• Support the Client Service Manager with panel engagement activities.
• You will be supported by experienced colleagues but encouraged to develop the ability to investigate and resolve queries independently over time.

Skills

Strong communication

Client facing

Interest in TV/digital media

Data literacy

Organisational skills

Calm under pressure

Job description

Fifty5Blue in London seeks a curious, organised and client-focused Research & Client Executive to join Barb, the UK’s gold-standard TV and video audience measurement service. You’ll work on data submissions, queries and client communications for broadcasters and advertisers.

This hybrid role offers development opportunities and is suited for those early in their career or seeking to expand experience in TV, streaming, video and data-driven media.