Mechanical Manager

Serco Group Plc; Cheltenham; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

33 days' holiday and bank holidays

Contributory pension scheme up to 6%

Internal courses and qualifications (~

Employee Assistance Programme and well

Retail discounts across 1,000+ brands

Volunteer day and charitable giving

Employee networks supporting inclusion

Job summary

Serco Group plc is seeking a Mechanical Manager to lead the delivery of statutory compliant mechanical maintenance across a busy hospital environment. You will oversee a skilled Estates team and contractors, ensuring safe, reliable services for patients and staff.

You will coordinate maintenance activities, drive improvement, and provide technical guidance on water safety, ventilation and medical gas systems while managing budgets and stakeholder relationships in a live hospital setting.

Qualifications

• Completed a recognised mechanical engineering apprenticeship or equivalent structured technical training programme.
• Hold relevant City and Guilds, BTEC or equivalent Building Related engineering qualifications, with HNC or HND desirable.
• Demonstrable experience managing maintenance activities within a complex engineering environment.
• Demonstrable experience operating as an Authorised Person (AP) in a relevant discipline, with a thorough understanding of safe systems of work, statutory compliance requirements, permit-to-work processes, and the management of high-risk engineering activities.

Responsibilities

• Lead, supervise and support the Mechanical Estates team and specialist contractors to deliver safe, efficient and effective maintenance services.
• Plan and coordinate planned preventative maintenance, reactive repairs, remedial works and minor project activities across the hospital estate.
• Ensure compliance with statutory regulations, NHS requirements, Health Technical Memoranda (HTMs), Serco policies and industry best practice.
• Monitor performance against maintenance targets and key performance indicators, driving continuous improvement and service excellence.
• Provide technical guidance and assurance on mechanical systems, including water safety, ventilation, pressure systems and medical gas infrastructure.
• Manage budgets, procurement activities and resource planning to achieve value for money while maintaining service quality.
• Build trusted relationships with hospital stakeholders and support operational resilience through effective leadership and communication.

Skills

People leadership

Communication

Stakeholder management

Mechanical maintenance experience

Safety & regulatory knowledge

Education

Mechanical engineering apprenticeship or equivalent

City & Guilds / BTEC with HNC/HND desirable

Authorised Person (AP) exposure

Job description

As a Mechanical Manager in our Serco Health team at Great Western Hospital, you'll lead the delivery of statutory compliant planned, reactive and remedial mechanical maintenance services across a busy acute healthcare environment.

You'll play a key role in ensuring critical hospital systems remain safe, reliable and available for patients, visitors and healthcare professionals.

Our work touches lives every day. By leading a skilled Estates team and supporting continuous improvement across the hospital estate, you'll help create a positive impact on communities while ensuring essential healthcare services can operate safely and effectively. This is an opportunity to combine technical expertise, leadership and innovation in a role where your work has real purpose and helps impact a better future.

What you'll do as a Mechanical Manager

• Lead, supervise and support the Mechanical Estates team and specialist contractors to deliver safe, efficient and effective maintenance services.
• Plan and coordinate planned preventative maintenance, reactive repairs, remedial works and minor project activities across the hospital estate.
• Ensure compliance with statutory regulations, NHS requirements, Health Technical Memoranda (HTMs), Serco policies and industry best practice.
• Monitor performance against maintenance targets and key performance indicators, driving continuous improvement and service excellence.
• Provide technical guidance and assurance on mechanical systems, including water safety, ventilation, pressure systems and medical gas infrastructure.
• Manage budgets, procurement activities and resource planning to achieve value for money while maintaining service quality.
• Build trusted relationships with hospital stakeholders and support operational resilience through effective leadership and communication.

Qualifications

• Completed a recognised mechanical engineering apprenticeship or equivalent structured technical training programme
• Hold relevant City and Guilds, BTEC or equivalent Building Related engineering qualifications, with HNC or HND desirable.
• Demonstrable experience managing maintenance activities within a complex engineering environment.
• Demonstrable experience operating as an Authorised Person (AP) in a relevant discipline, with a thorough understanding of safe systems of work, statutory compliance requirements, permit-to-work processes, and the management of high-risk engineering activities.
• Strong people leadership, communication and stakeholder management skills, with the ability to build trust and develop others.
• Sound knowledge of building services and mechanical systems, with a commitment to safety, compliance and continuous improvement.
• Experience within a healthcare environment and experience operating as an Authorised Person (AP) in a relevant discipline, with a thorough understanding of safe systems of work, statutory compliance requirements, permit-to-work processes, and the management of high-risk engineering activities.

Contract & Salary

Permanent, Full-time (37.5 hours per week, Mon-Fri with participation in the on-call rota and flexibility to support operational requirements as needed)

Up to 65,000 per annum + excellent benefits

What we offer

• 33 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

A little bit about us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we're united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt-into the relevant scheme on the application form.

Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).