Mechanical Maintenance Engineer (Healthcare Estates)

Serco; Swindon; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

33 days holiday

Pension scheme

Internal training and progression

Employee assistance programme

Staff discounts

Volunteering day

Diversity networks

Job summary

Serco’s Great Western Hospital role in Swindon seeks a Mechanical Technician to help maintain critical building services in a busy acute hospital. You’ll perform planned and reactive maintenance on boilers, pumps, heating and cooling systems, and contribute to patient safety through reliable infrastructure.

This permanent, full-time position offers a rotating two-week shift pattern, weekend rota participation, and out-of-hours call-outs.

Qualifications

• Completed a recognised mechanical apprenticeship or equivalent structured training, with Level 3 qualification such as NVQ, City and Guilds, or equivalent in mechanical engineering, plumbing, heating, building services or HVAC.
• Demonstrable experience maintaining mechanical building services within regulated environments (healthcare/industrial).
• Strong fault-finding and repair skills across mechanical plant and systems with practical solutions.
• Good understanding of safe systems of work, permit-to-work procedures, risk assessments and isolation processes.
• Confident using CAFM or maintenance management systems and digital tools to maintain accurate records.
• Able and willing to participate in shift patterns, weekend working and out-of-hours call-out arrangements.

Responsibilities

• Complete planned preventive maintenance, reactive repairs, inspections, servicing, fault-finding and testing on mechanical building services.
• Maintain and repair boilers, pumps, heating and chilled water systems, calorifiers, pressure systems and related plant room equipment.
• Support operation of ventilation systems, including air handling units and fans.
• Respond promptly to plant failures, alarms, leaks and service interruptions, escalating risks where necessary.
• Accurately record maintenance activity and asset information using the CAFM system.
• Work safely in accordance with permits, risk assessments and local safe systems of work.

Skills

Mechanical maintenance

Fault finding

CAFM systems

Shift work

Safety procedures

Education

Level 3 mechanical qualification (NVQ/City & Guilds)

Tools

CAFM software

Job description

Serco: Great Western Hospital, SN3 6BB

Permanent, Full Time

Up to £40,000 per annum + plus excellent benefits

Working Pattern: Required to work a rotating two-week shift pattern, Monday to Friday, comprising one week of early shifts (07:00 to 15:30) followed by one week of late shifts (10:30 to 19:00). The role also requires mandatory participation in the departmental weekend rota and out-of-hours call-out rota to support operational and emergency service requirements.

As a Mechanical Technician in our Health team at Great Western Hospital, you'll help deliver safe, compliant and efficient maintenance of critical mechanical building services across a busy acute hospital. You'll play a vital role in maintaining essential infrastructure, ensuring healthcare services can continue uninterrupted for patients, visitors and clinical teams.

Working in a live healthcare environment, your expertise will help create a positive impact on communities by supporting patient safety, clinical continuity and operational resilience. From maintaining ventilation and heating systems to responding to urgent plant failures, your work has purpose and helps impact a better future every day.

What You'll Do As a Mechanical Technician

• Complete planned preventive maintenance, reactive repairs, inspections, servicing, fault-finding and testing on mechanical building services.
• Maintain and repair boilers, pumps, heating and chilled water systems, calorifiers, pressure systems and associated plant room equipment.
• Support the maintenance and operation of ventilation systems, including air handling units, extract systems, fans, filters and associated controls.
• Respond promptly to plant failures, alarms, leaks and service interruptions, protecting critical services and escalating risks where necessary.
• Accurately record maintenance activity, repairs, asset information and compliance evidence using the Computerised Aided Facilities Management (CAFM) system.
• Work safely in accordance with permits, risk assessments, healthcare guidance, statutory regulations and local safe systems of work.

Does this sound like you?

• Completed a recognised mechanical apprenticeship or equivalent structured training, supported by a relevant Level 3 qualification such as NVQ, City and Guilds, or equivalent in mechanical engineering, plumbing, heating, building services or HVAC.
• Demonstrable experience maintaining mechanical building services within a commercial, industrial, healthcare or similarly regulated environment.
• Strong fault-finding and repair skills across a range of mechanical plant and systems, with the ability to identify practical solutions.
• Good understanding of safe systems of work, permit-to-work procedures, risk assessments and mechanical isolation processes.
• Confident using CAFM or maintenance management systems and digital tools to maintain accurate records.
• Able and willing to participate in shift patterns, weekend working and out-of-hours call-out arrangements.

What We Offer

• 33 days holiday inclusive of bank holidays
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).