Meals Depot Supervisor

ICare Group; Glasgow; On-site; GBP 28,000 - 35,000; Full time

Job summary

ICare Group is seeking a Supervisor for their Meals on Wheels program in Glasgow. This role involves overseeing the meal service, ensuring quality and safety, and managing a team dedicated to delivering nutritious meals. Ideal candidates will have strong leadership qualities and experience in food service management, ready to make a positive impact in the community.

Benefits

Blue Light Card

Employee Assistance Programme

Comprehensive Training

Growth Opportunities

Supportive Environment

Qualifications

• Proven experience in a similar role, particularly with elderly and vulnerable people.
• Strong leadership skills and experience managing a large team.
• Ability to ensure health and safety compliance in food services.

Responsibilities

• Supervise community meals service, ensuring safety and quality standards.
• Support team operations, including scheduling and performance monitoring.
• Ensure compliance with food safety and health regulations.

Skills

Leadership

Communication

Customer Care

Numeracy

Team Management

Food Hygiene

Education

NVQ Level 3 in Food Hygiene

Tools

Microsoft Office Suite

Job description

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This range is provided by ICare Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Working Hours: Tuesday to Friday, 9am till 3pm. Flexible cover at weekend as and when required.

About ICare Group Meals on Wheels:

At ICare Group, we are more than just a meal service — We are a community-focused organisation with our Meals on Wheels program that delivers nutritious, delicious, and thoughtfully prepared meals directly to the homes of those who need them most. We also provide essential wellbeing calls to ensure our clients' safety and peace of mind. Our mission is to enhance the quality of life for our clients through great food and exceptional service. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!

Why Work with ICare Group?

• Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
• Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
• Comprehensive Training: Receive full training and ongoing development, with opportunities to advance your career.
• Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
• Supportive Environment: Be part of a team that values collaboration, respect, and continuous learning.
• Make a Real Difference: Your work will directly impact the lives of those in need, providing them with nutritious meals that brighten their day.
  
  

What You Will Do:

• Supervise the community meals service and its resources to ensure quality, safety, efficiency, and effectiveness, in line with the Operational Policies.
• Support the work of team members, including performance monitoring, staff care, schedules, and rotas.
• Supervise the administration of the meals service.
• Ensure health and safety with a focus on food and kitchen hygiene and conduct any necessary investigations or enquiries.
• Provide friendly, compassionate, and professional service during all client interactions.
• Participate in team meetings and contribute to enhancing service offerings and delivery processes.
• Achieving delivery targets and maintaining high client satisfaction scores.
• Ensuring 100% compliance with food safety and health regulations.
• Efficient management of staff schedules to minimize overtime and reduce costs.
  
  

What We Are Looking For:

• NVQ Level 3 in Food Hygiene and/or Health and Safety (preferred but not essential).
• Office experience.
• Proven experience working with a team of 40-45 employees.
• Previous experience in a similar role, particularly in dealing with elderly and vulnerable people.
• Excellent communication, customer care, and numeracy skills.
• Strong leadership skills with a personable, approachable, and supportive manner.
• Ability to effectively supervise, delegate, and support a team of staff.
• Knowledge of Health and Safety matters in relation to community meals services and risk management.
• Proficiency in using inventory management and scheduling software.
• Basic computer skills, including familiarity with Microsoft Office Suite (Word, Excel, etc.).
• Positive attitude with a genuine passion for assisting those in need.
• Initiative-taking, keen to learn, and willing to seek guidance when needed.
• Ability to use initiative and work without supervision.
• Reliable, trustworthy, and responsible with a mature attitude to punctuality and meeting deadlines.
• Able to handle cash confidently and accurately.
• Flexible and prepared to adjust work schedules as required.
• Able to cope with unforeseen incidents and act responsibly in emergencies.
• Valid driver's license and reliable vehicle with business insurance cover.
• Willingness to undergo necessary background checks.
• Availability to work on weekends as required.
  
  

Ready to Make a Difference?

If you are enthusiastic about making a positive impact, we would love to hear from you! Visit our careers page to apply. Join us at ICare Group Meals and help us make a difference, one meal at a time!

Equal Opportunities:

ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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