MDT / Patient Pathway Coordinator

Royal National Orthopaedic Hospital NHS Trust; Greater London; On-site; GBP 23,000 - 27,000; Full time

Job summary

The Royal National Orthopaedic Hospital NHS Trust is recruiting a full-time Band 4 MDT Coordinator and Patient Pathway Coordinator for the Children's Hospital Unit in London. You will act as the main point of contact for patient pathway issues, ensuring timely care and accurate data collection while supporting multi-disciplinary teams.

The role centers on pathway management from referral to follow-up, maintaining 18-week targets, and delivering a proactive, patient-centered administrative

Qualifications

• Be the main point of contact for all patients issues relating to their pathway of care.
• Manage the patient pathway from referral to first outpatient appointment, through diagnostics, treatment planning, treatment and follow-up.
• Maintain 18-week waiting time targets and support timely patient care.

Responsibilities

• Provide administrative support to the children's hospital unit.
• Support clinical teams to deliver care in accordance with guidelines.

Skills

Pathway coordination

Administrative support

Patient liaison

Job description

An exciting opportunity has risen to recruit a full time Band 4 as a MDT Coordinator and Patient Pathway Coordinator at the Children's Hospital Unit - Royal National Orthopaedic Hospital Trust.

• The MDT coordinator will work as an integral member of the multi-disciplinary teams, providing a pro-active and facilitative clinical pathway navigation service by supporting clinical teams in ensuring that patient care is delivered in an effective and timely manner in accordance to national guidelines.
• The post holder will also provide administrative support to the children's hospital unit and provide a professional, efficient administrative service to patients.
• While the post holder will be formally identified as an MDT Coordinator and patient pathway coordinator, in recognition of their specific function within each Clinical Support Unit, this job description has been designed to function as a generic description for both roles. This is in recognition of the combined nature of the role in certain departments, and of the expectation of full cross-cover within unit teams. Local policies and processes will more closely define the day to day requirements of each role.

Main duties of the job

To be the main point of contact for all patients issues relating to their pathway of care. To be responsible for the management of the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process. To have a sound understanding of 18 week waiting time targets, rules and procedures, and to work proactively to ensure that all targets are maintained. To ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact.

The Royal National Orthopaedic Hospital is a specialist tertiary referral hospital. A fifth of our patients are younger than 18 years of age. Patients are referred to the hospital nationally and internationally, often with complex medical needs.