MDM Analyst – Customer & Supplier

Rotork; Bath; On-site; GBP 40,000 - 55,000; Full time

Job summary

Rotork is expanding its Master Data Management function and seeks an MDM Analyst to ensure the accuracy and consistency of Customer and Supplier master data across global systems. You will work with stakeholders, an offshore partner, and Global Process Owners to establish best practices and drive data quality improvements.

You will help implement new ways of working, train requestors, and contribute to process documentation in a dynamic, global environment.

Qualifications

• Attention to detail.
• Ability to work collaboratively with teams across functions and geographies.
• Ability to influence and facilitate others to adopt standards and processes.
• Ability to think logically and analytically.
• Ability to handle high levels of complexity, change and evolving processes.
• Willingness to work flexibly across geographic time zones during peak periods.
• Proactive in a fast-paced environment.
• Strong problem-solving skills.

Responsibilities

• Act as the primary contact for offshore master data maintenance.
• Coordinate Customer and Supplier master data requests with governance standards.
• Review, triage, and guide data requests.
• Support data quality initiatives through validation and cleansing.
• Investigate and resolve master data issues with stakeholders.
• Train and onboard new master data requesters and approvers.
• Contribute to MDM processes, standards, and controls documentation.

Skills

Detail orientation

Cross-functional collaboration

Influence and facilitation

Analytical thinking

Change and complexity handling

Proactivity

Problem-solving

Time-zone flexibility

Office software proficiency

Tools

Microsoft Office

Visio

Job description

Job Description

Join Rotork's growing Master Data Management team and help shape a brand-new function.
As an

Job Description

Join Rotork's growing Master Data Management team and help shape a brand-new function.
As an MDM Analyst, you'll play a key role in ensuring the accuracy, consistency, and reliability of Customer and Supplier master data across Rotork's global systems. Working closely with business stakeholders, Global Process Owners, and an offshore data management partner, you'll help establish best practices, drive data quality improvements, and support the successful adoption of new ways of working.

What You'll Be Doing

• Act as the primary point of contact for our offshore master data maintenance team.
• Manage and coordinate Customer and Supplier master data requests, ensuring compliance with governance standards and service levels.
• Review, triage, and process data requests, providing guidance on the appropriate course of action.
• Support data quality initiatives through validation, cleansing, and continuous improvement activities.
• Investigate and resolve master data issues, working collaboratively with business stakeholders and subject matter experts.
• Train and onboard new master data requesters and approvers.
• Contribute to the development and documentation of MDM processes, standards, and controls.

Qualifications

• Attention to detail.
• Ability to work collaboratively with individuals and teams both cross-functionality and geographically.
• Ability to influence and facilitate others to apply agreed standards and ways of working.
• Ability to think logically and analytically.
• Ability to deal with high levels of complexity, change and evolving processes, often at short notice.
• Ability to be proactive within a fast-paced dynamic environment
• Well-developed problem-solving skills.
• Willingness to work flexibly across geographic time zones during peak periods such as period end
• Operationally focused and confident in working within a busy environment
• Robust skills in Microsoft Office software, including Word, Excel, PowerPoint and Visio

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals, and food – these are the flows on which our modern world depends. Today, we’re respected and admired for our people, performance, and products. Our success flows from our commitment to engineering excellence, and that’s what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership. It’s a great time to join us and make an impact in shaping the future of our business.