Sleepmatch Bed Expert | Customer Champion

Dreams Limited; Manchester; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Staff discount

Wellbeing resources

Retail Trust helpline

Job summary

Dreams Limited in Manchester is seeking a friendly Bed Expert to help customers find the perfect mattress. You will welcome shoppers, assess needs, and use Sleepmatch technology to tailor recommendations, turning browsing into confident purchases.

The role focuses on expert advice, trust-building and keeping the store inviting throughout each shift. This part-time vacancy offers flexible 7-day scheduling, competitive on-target earnings, and staff discounts.

Qualifications

• Friendly, customer-focused with good communication skills.
• Motivated to learn and achieve targets.
• Able to work 16 hours per week with flexible shifts across 7 days.

Responsibilities

• Help customers feel at home and find the bed that’s right for them.
• Use Sleepmatch technology and product knowledge to recommend the right mattress.
• Offer friendly, expert advice and build trust during each visit.
• Keep the store tidy, welcoming and well presented.

Skills

People skills

Active listening

Communication

Customer focus

Job description

Dreams Limited in Manchester is seeking a friendly Bed Expert to help customers find the perfect mattress. You will welcome shoppers, assess needs, and use Sleepmatch technology to tailor recommendations, turning browsing into confident purchases.

The role focuses on expert advice, trust-building and keeping the store inviting throughout each shift. This part-time vacancy offers flexible 7-day scheduling, competitive on-target earnings, and staff discounts.