Matter Administrator

Confidential; Sheffield; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid work policy

Bonus scheme

Holiday days 25–28 (with service)

Holiday exchange scheme

Private medical insurance

Parental leave

Disability accommodations

Job summary

Confidential is seeking a Matter Administrator to join its Finance function in a fast-paced environment. The role focuses on maintaining client and matter data in the billing system, validating new requests, and coordinating with international offices to ensure timely billing and cash collection.

You will support pricing with key clients, implement annual rate increases, and work with data teams to cleanse historic records.

Responsibilities

• Maintaining client and matter data integrity within the organisation's billing system, including hourly charge-out rates for fee earners.
• Reviewing and validating new client and matter requests against Risk & Compliance, Finance and client-specific requirements, ensuring accurate and timely entry into the billing system.
• Prioritising multiple workstreams through a ticketing system to ensure team and business Service Level Agreements (SLAs) are consistently met.
• Liaising with Partners, Fee Earners and Finance teams across international offices to support a seamless process from client and matter inception through to billing and cash collection.
• Supporting the Commercial Finance team by maintaining agreed pricing arrangements with key clients, implementing annual rate increases to support profitability and processing any necessary reversals where increases are not accepted.
• Collaborating with internal data management teams to identify, cleanse and correct historic inaccuracies and duplicate records within the billing system.

Job description

About the Role

The Matter Administrator role is a key position within the wider Finance function of a leading professional services organisation. This is a fast-paced, dynamic role that continues to evolve in response to business and client requirements.

The successful candidate will be responsible for:

• Maintaining client and matter data integrity within the organisation's billing system, including hourly charge-out rates for fee earners.


• Reviewing and validating new client and matter requests against Risk & Compliance, Finance and client-specific requirements, ensuring accurate and timely entry into the billing system.


• Prioritising multiple workstreams through a ticketing system to ensure team and business Service Level Agreements (SLAs) are consistently met.


• Liaising with Partners, Fee Earners and Finance teams across international offices to support a seamless process from client and matter inception through to billing and cash collection.


• Supporting the Commercial Finance team by maintaining agreed pricing arrangements with key clients, implementing annual rate increases to support profitability and processing any necessary reversals where increases are not accepted.


• Collaborating with internal data management teams to identify, cleanse and correct historic inaccuracies and duplicate records within the billing system.

What's in it for you?

• Competitive basic salary (reviewed annually)


• Flexible, hybrid working policy


• Generous bonus scheme


• Up to 25 days holiday (rising to 28 days with service)


• Holiday exchange scheme


• Private medical insurance


• Enhanced parental leave


• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.